Omar Medina
Ottawa,ON
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
36
36
years of professional experience
Work History
Account Manager
RHIMagnesita
10.2017 - 12.2023
Drive the sales of refractories in the steel industry in Colombia, Ecuador, Venezuela, and Cuba. The main target is the customers with contract CPP.
- Used analytical skills to track and report on account performance metrics, providing insights for future growth opportunities.
- Coordinated cross-departmental efforts to execute successful marketing campaigns for key accounts.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Monitored industry trends to provide informed recommendations on new products or services that could benefit clients'' businesses.
Account Manager
Magnesita Refractories
02.2012 - 10.2017
Drive the sales of refractories in the steel market of Venezuela and Cuba.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Monitored industry trends to provide informed recommendations on new products or services that could benefit clients'' businesses.
Steel Plant Manager
SIDETUR SA
11.1998 - 01.2012
Chief Production Manager
SIDETUR SA
03.1988 - 11.1998
Education
Bachelor of Science - Mechanical Engineering
UNIVERSIDAD DEL TACHIRA
SAN CRISTOBAL, VENEZUELA10.1988
Skills
- Client rapport
- Product Training
- Product Development
- Sales Techniques
- Lead Generation
- Performance Evaluations
- Relationship building and management
Languages
English
Professional Working
Portuguese
Professional Working
Spanish
Native or Bilingual
Timeline
Account Manager
RHIMagnesita
10.2017 - 12.2023
Account Manager
Magnesita Refractories
02.2012 - 10.2017
Steel Plant Manager
SIDETUR SA
11.1998 - 01.2012
Chief Production Manager
SIDETUR SA
03.1988 - 11.1998
Bachelor of Science - Mechanical Engineering
UNIVERSIDAD DEL TACHIRA
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