Omar Marenco
Oakland
Summary
Extremely talented individual with over twenty years of experience. Eager and motivated to develop my talents, learn new skills and grow professionally. I am confident in my ability to enhance any company's strategies and maximize profitability.
Proven track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
24
24
years of professional experience
Work History
Union Laborer
IATSE Local 107
10.2021 - Current
- Collaborated with crew members to ensure timely execution of production tasks.
- Assisted in implementing safety protocols, promoting compliance among team members.
- Trained new laborers on equipment usage and safety standards effectively.
- Coordinated logistics for equipment transportation, ensuring smooth operations across events.
- Maintained consistent progress on projects by assisting with the loading and unloading of materials and supplies for timely use onsite.
Sales Associate
Floorcrafthome
04.2022 - 01.2024
- Stocked merchandise, clearly labeling items, and arranging according to size and color.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Assisted in the development and implementation of marketing initiatives to promote store events and special promotions
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Engaged with customers to build rapport and loyalty.
- Assisted clients in navigating projects for their home with product choices according to their individual needs.
Sales Associate
Mancini's Sleep World
04.2014 - 03.2020
- Provide excellent customer service to clients in person and over the phone
- Approach each customer with enthusiasm and hospitality
- Maintain strong customer relationships and retention
- Utilized consultative selling strategies
- Sustain a robust product knowledge with continuous education and competitive analysis
- Met and exceeded sales goals on a monthly basis.
Sales Manager/Trainer
Sleep Train
03.2002 - 04.2014
- Supervise up to 3 sales associates
- Provide vigorous sales training for all new staff
- Oversee goal setting and forecasting for supervised associates
- Provide constructive feedback on a regular basis
- Manage and facilitate improvement strategies in locations across the Bay Area
- Reorganized floor plans to increase profitability and maximize sales.
Education
No Degree - Administration of Justice
College of San Mateo
San Mateo, CA05-1998
High School Diploma -
Archbishop Riordan
San Francisco05-1995
Skills
- Highly skilled in negotiations, deal closing, and customer relationships
- Able to build rapport and trust effectively
- Fluent in Spanish
- Ability to work under pressure and follow instructions while delivering quality results
- Effective communicator and exceptional listener
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Floorcrafthome
04.2022 - 01.2024
Union Laborer
IATSE Local 107
10.2021 - Current
Sales Associate
Mancini's Sleep World
04.2014 - 03.2020
Sales Manager/Trainer
Sleep Train
03.2002 - 04.2014
High School Diploma -
Archbishop Riordan
No Degree - Administration of Justice
College of San Mateo