Omar Luna
Parking Company of America
Carson,CA
10
years of professional experience
Dynamic professional with a strong customer service background from Parking Company of America, skilled in conflict management and team leadership. Proven ability to enhance operational efficiency and ensure safety protocols. Experienced in marble and granite fabrication, delivering high-quality installations while maintaining a reliable and punctual work ethic.
Work History
Parking Attendant & Lead/Supervisor for Pvt Events
6 Years 7 Months- Directed vehicle flow to maintain orderly ingress and egress during peak parking periods.
- Issued over 100 parking tickets and validated permits with accuracy for daily lot operations.
- Resolved customer parking concerns professionally while maintaining courteous service standards.
- Trained new attendants on parking procedures, traffic control, and customer service expectations.
- Supervised valet attendants, assigned daily posts, and maintained over 50 vehicle flow during peak operations.
- Enforced uniform, conduct, and service standards across valet team members.
- Maintained a safe and secure work environment by enforcing strict safety protocols and regularly inspecting equipment.
- Facilitated seamless communication between staff, management, and guests to address any issues or special requests in a timely manner.
- Led, coordinated, optimized implemented, managed, supervised, designed and solved.
Marble & Granite Manufacturing and Installation
3 Years 2 Months- Measured, cut, shaped, and polished natural stone.
- Fabricated and installed countertops, vanities, and stone surfaces.
- Ensured accurate measurements and quality finishes.
- Operated stone fabrication tools and equipment.
- Maintained a clean and safe work environment.
- Coordinated with clients and contractors to complete projects on schedule.
Skills
Team player attitude
Strong customer service
Reliable and punctual
Self-motivated work ethic
Quick decision making
Conflict management
Timeline
Parking Attendant & Lead/Supervisor for Pvt Events
Parking Company of America
03.2020 - CurrentRead More
Marble & Granite Manufacturing and Installation
Self-employeed
12.2016 - 02.2020Read More