OMAR LATIF
TORONTO,CANADA
Summary
Experienced team lead with a strong background in quality assurance, process improvement, and regulatory operations, supported by hands-on leadership using CRM and case management systems to oversee workflow, documentation, and stakeholder communications. Extensive experience interpreting and applying Ontario and federal legislation to support compliance, registration accuracy, and risk mitigation. Demonstrated ability to analyze complex documentation, assess adherence to statutory requirements, and communicate clear, practical guidance to stakeholders.
Overview
5
5
years of professional experience
Work History
OPERATIONS TEAM LEAD
Dye & Durham
Toronto, Canada
09.2022 - Current
- Interpret and apply Ontario and federal legislation, including the Business Corporations Act, Limited Partnership Act, CBCA, and EPCA, to advise legal professionals and clients on statutory compliance, registration eligibility, and filing requirements within Ontario.
• Assessing documentation and transactions to ensure adherence to legislative and regulatory standards prior to submission through eCore and the Ontario Business Registry.
• Review and vet complex filings (e.g., Articles of Continuance, Articles of Arrangement, extra-provincial registrations) to identify deficiencies, and statutory inconsistencies before ministry submission.
• Liaise directly with examiners at the Ministry of Public and Business Service Delivery, clarifying legislative interpretation, and facilitating timely approval of regulated filings.
• Lead and mentor a team of five clerks, assigning work, conducting quality assurance reviews, and ensuring all submissions meet legislative and regulatory requirements.
• Analyze operational and compliance trends using Zendesk reporting and custom dashboards to identify systemic issues, and recommend procedural improvements.
• Prepare detailed reports and summaries on workflow performance, and regulatory risks for management review.
Corporate Client Services Representative
Dye & Durham
Toronto, Canada
09.2021 - 09.2022
- Reviewed client documentation and filing requests to identify deficiencies, inconsistencies, or potential compliance issues prior to submission through eCore and the Ontario Business Registry.
- Responded to complex client inquiries regarding filing requirements, timelines, costs, and regulatory obligations, communicating legislative requirements clearly and professionally.
- Processed and administered billing for law firms, ensuring accurate invoicing for statutory filings, searches, rush services, and related corporate transactions.
- Maintained accurate records of filings, billing, and client communications in CRM and case management systems, supporting traceability and regulatory review.
Risk and Resilience Intern
Clifford Chance — Client Collaboration with Swiss Re
London, United Kingdom
05.2021 - 09.2021
- Selected for a competitive internship focused on risk, regulatory compliance, and resilience, developed jointly by Clifford Chance and Swiss Re, providing exposure to how legal teams advise on complex regulatory and consumer-impacting risk.
- Analyzed insurance and reinsurance frameworks to understand how regulated entities manage legal, financial, and operational risk, including climate-related risk with potential consumer and market impact.
- Conducted legal research and analysis to support understanding of regulatory obligations, risk mitigation strategies, and compliance considerations within the insurance and reinsurance sector.
- Developed and applied legal drafting and written communication skills to prepare clear, structured materials aligned with regulatory and client advisory standards.
- Gained insight into how legal professionals communicate regulatory requirements and risk considerations to stakeholders, balancing statutory obligations, commercial realities, and consumer protection objectives.
Education
BACHELOR OF LAW (LLB) -
University of Liverpool
Liverpool, UK05-2021
Skills
- CRM
- Salesforce
- Zendesk
- Ecore
- Cyberbahn
- Microsoft Office
- Regulatory compliance
- Legislative interpretation
- Client relationship management
- Team Leadership
- Documentation assessment
- Data reporting
- Customer Service
- Process Optimization
Hobbies and Interests
- Music Production
- Soccer
Languages
- English, Native
- Arabic, Native
- French, Novice
Additional Information
- Iraqi Student Association, Vice President, Hosted community events such as formal galas, traditional Iraqi dinners, along with an annual meet & greet barbecue.
- Mesa Cultural Night Charity Fundraiser, Performed a song to raise money for charity.
Timeline
OPERATIONS TEAM LEAD
Dye & Durham
09.2022 - Current
Corporate Client Services Representative
Dye & Durham
09.2021 - 09.2022
Risk and Resilience Intern
Clifford Chance — Client Collaboration with Swiss Re
05.2021 - 09.2021
BACHELOR OF LAW (LLB) -
University of Liverpool