Summary
Overview
Work History
Education
Skills
Languages
Volunteer Experience
References
Timeline
Generic

Omar Hussain

Montreal,Quebec

Summary

Motivated and energetic student with a lot of previous experience in various fields. Extremely patient and perseverant individual with great interpersonal skills. Also, an ability to deal with stressful situations and to run several tasks at the same time. Actively seeking a role within a reputable, growth-oriented organization.

Overview

8
8
years of professional experience

Work History

Phone & Email specialist

Avon Canada Inc
02.2019 - 09.2023
  • Answer inbound calls in a timely manner (process returns, orders, payments, product related questions, shipping info etc.)
  • Answer inbound emails (process returns, orders, payments, product related questions, shipping info etc.)
  • Reach out to different departments depending on the nature of the call.
  • Transfer calls if needed
  • Report back to floor manager

Delivery Driver

Intelcom
05.2017 - 02.2019
  • Sort packages and load delivery van upon arrival at the warehouse in the morning
  • Complete on-time deliveries by choosing best and most efficient routes.
  • Deliver packages to customer doorsteps and business offices.
  • Complete rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.


All rounder

Canadian Tire
09.2015 - 05.2017
  • Returns counter (process returns/exchanges, respond to customer inquiries)
  • Cashier (process transactions, handle cash and or debit/credit payments, balance cash register at the end of the shift)
  • Stocking (get merchandise from warehouse, stock shelves with merchandise, respond to customer inquiries)
  • Online orders (process and fulfill online orders)


Education

Board of Governors Certificate - Railway Conductor

Lambton College
12.2023

Emergency First Aid Certification - First Aid

Red Cross
Sarnia, ON
10.2023

DEC - Social Sciences

John Abbott College
Sainte-Anne-de-Bellevue, Quebec
06.2019

High School Diploma -

Ecole Secondaire des Sources
Dollard-Des Ormeaux, Quebec
06.2016

Skills

  • Customer Service
  • Multitasking
  • Time management
  • Communication
  • Ability to work under pressure
  • Teamwork
  • Adaptability
  • Interpersonal

Languages

English: Fluent
French: Fluent
Urdu: Fluent
Hindi: Fluent

Volunteer Experience

  • Acti Aide - École Secondaire Des Sources
  • Christmas baskets - École Secondaire Des Sources
  • Pep Jeunesse - Door to door sales for unicef

References

Reference available upon request

Timeline

Phone & Email specialist

Avon Canada Inc
02.2019 - 09.2023

Delivery Driver

Intelcom
05.2017 - 02.2019

All rounder

Canadian Tire
09.2015 - 05.2017

Board of Governors Certificate - Railway Conductor

Lambton College

Emergency First Aid Certification - First Aid

Red Cross

DEC - Social Sciences

John Abbott College

High School Diploma -

Ecole Secondaire des Sources

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Omar Hussain