Omar Farid
Toronto,ON
Summary
Community-focused candidate pursuing a role with the Toronto Police Service. Strong academic background complemented by relevant work experience. Dedicated to upholding professionalism, integrity, and public trust in all interactions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Passenger Service Agent
Menzies Aviation
Toronto, Ontario
04.2023 - 04.2024
- Checked in passengers, assigned seats, and issued boarding passes.
- Coordinated boarding procedures to ensure timely departures and passenger comfort.
- Worked with personnel in gate area by verifying passenger documents before boarding aircraft.
- Maintained accurate records of passenger manifests and checked luggage tags.
- Monitored passenger traffic flow at the gate area to ensure efficient boarding of aircrafts.
Front Desk Receptionist
La Fitness
Toronto, Ontario
09.2021 - 09.2023
- Deescalated member conflicts, preventing escalation of multiple confrontations.
- Welcomed members and guests with professionalism and a friendly demeanor.
- Provided detailed information on fitness classes and membership options via phone.
- Resolved customer complaints promptly, adhering to established protocols.
Education
Bachelor of Arts - International Economics and Finance
Toronto Metropolitan University
Toronto 05-2026
Skills
- Conflict resolution
- Communication skills
- Critical thinking
- Team collaboration
- Empathy and patience
- Cultural awareness
Languages
Arabic
Full Professional
Certification
- OACP Certificate (SIGMA SSPO & PRF-R) – Passed July 2025
- Valid Ontario G-Class Driver’s License
- Standard First Aid & CPR Level C (pending)
Accomplishments
- Senior Boys Basketball Team (Captain – 2 years, MVP – Final Year)
Affiliations
Camp Counsellor – Local Summer Camp
Toronto, ON | Summers of 2014-18
- Supervised and mentored youth in daily activities
- Promoted teamwork, discipline, and leadership among campers
- Maintained a safe and supportive camp environment
Basketball Camp Volunteer Coach – Community Program
Toronto, ON | Summers of 2014-2018
- Coached youth in basic basketball skills and teamwork
- Served as a role model and mentor for young athletes
- Fostered positive, respectful interactions during competitive activities
Childhood Program Volunteer – Macaulay Child Development Toronto, ON | 2014 – 2020
- Supported staff in running early childhood education programs
- Helped supervise children and organized activities
- Volunteered regularly to contribute to community programs
References
References available upon request.
Timeline
Passenger Service Agent
Menzies Aviation
04.2023 - 04.2024
Front Desk Receptionist
La Fitness
09.2021 - 09.2023
Bachelor of Arts - International Economics and Finance
Toronto Metropolitan University
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