Summary
Overview
Work History
Education
Skills
Timeline
Generic

Omar El Saidi

Mississauga,ON

Summary

Resourceful and dedicated professional with substantial experience in the industrial water treatment field, which encompasses account managing, consulting, and sales. Proven ability to identify problems and guide colleagues in collaborative implementation of corrective actions. Experienced in increasing operational efficiency, and providing technology-based solutions for various water systems through technical engineering background.

Overview

6
6
years of professional experience

Work History

Senior Service Representative

Pace Solutions
09.2022 - Current
  • More senior role of which significant portion is dedicated to sales
  • Sales are done by pitching updates for treatment programs to become up to latest industry standards. This would be followed by direct quotes to customers
  • Furthermore, if customer is qualified candidate, the service representative would then focus on applying energy saving additives. The pitch would heavily stress the need for higher equipment efficiency especially since large percentages of residential and commercial energy use are for HVAC systems
  • Senior representative also mentors less experienced employees and new hires and provides them with needed training so that work practice is maintained according to company guidelines
  • Service representative would attend Association of Water Technologists (AWT) conferences/seminars to consume the most up to date technical knowledge

Water Treatment Specialist/Account Manager

Chemtech Water Technologies Ltd.
03.2018 - 08.2022
  • Creating and administering water treatment programs for residential, commercial, and industrial settings as account manager designate
  • Account manager was responsible for treating closed circuit in-suite hydroni heating and cooling systems, open and closed circuit cooling towers, and glycol based systems such as miscellaneous heating/cooling and heat pumps. This is in addition to treating steam systems and their pre-treatment add-ons such as water softeners, de-alkalizers, and reverse osmosis systems
  • This routine would often involve collaborating with mechanical contractors, where good communication and answering all compelling questions were key to helping solve underlying issues
  • Following up with customers via service report deliverables and/or technical proposals

Education

Chemical Engineering -

McMaster University
Hamilton, ON
06.2017

Skills

  • Account Management/Preventative Maintenance
  • Water Treatment (Industrial)
  • Technical Communication
  • Lab Work/Chemical Handling
  • Site Surveying
  • Team Leadership
  • Microsoft Office

Timeline

Senior Service Representative

Pace Solutions
09.2022 - Current

Water Treatment Specialist/Account Manager

Chemtech Water Technologies Ltd.
03.2018 - 08.2022

Chemical Engineering -

McMaster University
Omar El Saidi