Omar Aziz Shahid
Mississauga,ON
Summary
Dedicated administrative professional with a strong focus on delivering exceptional customer service and support. Experienced in efficiently handling high-volume calls, managing schedules, and effectively liaising with clients, staff, and community partners. Seeking a position where organizational, problem-solving, and communication skills can be utilized to contribute to team success.
Overview
1
1
year of professional experience
Work History
Host
East Side Marios Restaurant
2023.03 - Current
- Warmly welcoming guests as they arrive, creating a friendly and inviting first impression
- Manage Reservations, confirming them and allocating tables in accordance with the restaurants seating plan
- Balance various tasks, such as answering phone calls, assisting managers, managing takeout orders, while maintaining a welcoming demeanor
- Handling any issues or complaints with professionalism and a focus on finding suitable solutions to ensure guest satisfaction
Administrative Support Assistant
Crystal Media
2024.01 - 2024.06
- Provided general administrative support, including mailing, scanning, and copying
- Managed calendars, scheduled meetings, and coordinated travel arrangements
- Assisted in preparing and editing correspondence, reports, and presentations
- Supported the HR department with new employee onboarding processes
Education
High School Diploma -
St Marcellinus Catholic Secondary School
06.2023
Skills
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Strong organizational and time-management abilities
- Excellent written and verbal communication
- Detail-oriented with high accuracy
- Discreet handling of confidential information
- Effective problem-solving and independent work
- Multitasking and prioritization in high-volume settings
- Customer Service
Languages
English
Full Professional
Urdu
Professional Working
Timeline
Administrative Support Assistant
Crystal Media
2024.01 - 2024.06
Host
East Side Marios Restaurant
2023.03 - Current
High School Diploma -
St Marcellinus Catholic Secondary School
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