Omar Andrade

• 6+ years of professional experience working as Project/Program Manager.
• Project Management supervision.
• Managed and supervised administrative and daily program operations, complying with policies and regulations.
• Provide project updates on daily basis to internal and external customers.
• Strong Project/Program management skills.
• Critical thinking & problem solver.
• Risk Management.
• Able to meet deadlines in a high-pressure environment.
• Met with sales and marketing teams to align to company goals.
• Successfully implemented 20+ projects from concept to execution, Impacting positive revenue to the company.
• Highly organized, with meticulous attention to details.
• Able to manage and adapt to changing priorities.
• Coached team members on productivity strategies to accomplish challenging goals.
• Met with stakeholders on regular basis to assess progress and adjust scope, deliverables if required.

• Supervised daily program operations satisfying our client’s needs.
• Monitor projects from concept to execution.
• Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
• Managed demand, planning and procurement of materials to achieve our goals.
• Analyzed historical orders of clients so we can facilitate forecast.

• Supporting Plantronics on gathering all documentation required as well as preparing it to apply for Drawback.
• Able to retrieve more than $1 million dollars in savings.
• Lead Import/Export department, as assistant supervisor.
• Self-motivated, with a strong sense of personal responsibility.

• Lead export team, preventing all situations that could affect process.

• Automate/Innovate different processes and procedures of Customs dept. (Export, Import, etc.)

• Create requisitions and POs for dept.

• In charge of accuracy part number information in system (Oracle & Intrade).

• Provided Technical Assistance to Clients.
• In charge of escalation (Supervisor) calls.
• Find different solutions for all our customers around the world.