OMAR ALNOURI
Granada Hills
Summary
Motivated Civil Engineering graduate from California State University, Northridge, with a solid academic foundation in structural design, AutoCAD, and engineering project planning. Known for exceptional communication skills, teamwork, and customer-focused experience through professional roles. Seeking to contribute engineering knowledge to infrastructure and construction projects with a commitment to quality, safety, and sustainability.
Overview
5
5
years of professional experience
Work History
Online Salesman
eBay Store
01.2021 - Current
- Managed an independent eBay store, optimizing product listings for SEO and buyer visibility.
- Handled logistics, inventory control, and order fulfillment.
- Maintained a 100% customer satisfaction rating through timely communication and service.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Gained experience with digital platforms and online transaction processes.
Front End Associate
Walmart
08.2020 - Current
- Extensive experience in front-end customer service roles, providing support and assistance to customers in various industries.
- Proficient in handling customer inquiries, concerns, and complaints promptly and courteously.
- Skilled in maintaining a positive and professional demeanor during interactions with customers, ensuring a high level of customer satisfaction.
- Strong communication skills, both verbal and written, to effectively convey information and resolve issues.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment to meet customer needs efficiently.
- Experience in using customer service software and tools to manage customer interactions, track issues, and provide timely resolutions.
- Collaborative team player with a focus on contributing to a positive work environment and achieving team goals.
- Adaptable and quick to learn new processes and systems to enhance customer service delivery.
Education
Bachelor of Science - Civil Engineering
California State University of Northridge
05-2025
Skills
- AutoCad
- RISA-2D
- Project management
- Microsoft Excel
- Surveying
- Networking
- Collaboration and Teamwork
- Attention to details
- Market research
- Communication Skills
- Organization
- Customer Service
- Sales support
- Customer interaction
- Listen
- Presentation
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Online Salesman
eBay Store
01.2021 - Current
Front End Associate
Walmart
08.2020 - Current
Bachelor of Science - Civil Engineering
California State University of Northridge
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