Summary
Overview
Work History
Education
Skills
REFERENCES
Timeline
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Omar Alcazar

Chula Vista

Summary

Looking to obtain a position in a company committed to their customers and employees. Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.

Overview

16
16
years of professional experience

Work History

Server

Kings Inn
San Diego
03.2018 - 05.2024
  • Responsible for serving food and beverages, taking orders ensuring customer satisfaction, and maintaining a clean and organized dining area at all times.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Informed customers of daily specials and signature menu items.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Assisted with catering services for special events as needed.

Lead Server

Bankers Hill Restaurant
San Diego
03.2014 - 12.2017
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Provided exceptional customer service to guests, resolving any issues that arose in a professional manner.
  • Leveraged POS system to receive and take guest orders and process payment.

Server

Fish Merchant Restaurant
San Diego
10.2008 - 01.2012
  • Proactively removed used plates, silverware, and glasses from tables between courses.
  • Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
  • Refilled condiments and other supplies at tables and in service areas as necessary.
  • Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.

Education

High School Diploma -

Sweetwater High School
National City, CA
06-2008

Associate of Science - Criminal Justice

Southwestern College
Chula Vista, CA
08-2012

Skills

  • Bilingual - English & Spanish
  • Exceptional Customer Service
  • Strong Communication Skills
  • Sales techniques
  • Time management
  • Detail Oriented
  • Problem-solving
  • Catering assistance
  • Team collaboration
  • POS operation

REFERENCES

  • Adaila (619)430-3058 Restaurant Manager
  • Macarena (619)279-2164 Restaurant Assistant Manager
  • Beto (619)715-5165 Lead Chef

Timeline

Server

Kings Inn
03.2018 - 05.2024

Lead Server

Bankers Hill Restaurant
03.2014 - 12.2017

Server

Fish Merchant Restaurant
10.2008 - 01.2012

High School Diploma -

Sweetwater High School

Associate of Science - Criminal Justice

Southwestern College

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Omar Alcazar