Omar AlArayssi
Orleans,Ontario
Summary
Customer-focused professional with a strong track record in enhancing service excellence and boosting customer satisfaction at Fit4less and Adonis. Mastery of quality control and product pricing management, combined with a commitment to integrity, has led to improved team productivity and increased sales. Proven ability to excel in dynamic environments through effective multitasking and adaptability.
Overview
3
3
years of professional experience
Work History
Host
Fit4less
Orleans, ON
06.2024 - Current
- Managed incoming calls during busy shifts.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Processed payments from customers using a POS system.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
Produce Clerk
Real Canadian Superstore
Ottawa, ON
10.2022 - 01.2024
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Increased sales with attractive displays that showcased seasonal fruits, vegetables, and promotional items.
- Assisted customers in selecting the freshest produce by sharing knowledge on ripeness indicators and proper storage techniques.
Meat Department Clerk
Adonis
Ottawa, ON
06.2022 - 10.2022
- Enhanced customer satisfaction by providing exceptional service and assistance in the meat department.
- Maintained a clean and organized meat department workspace, ensuring product quality and safety for consumers.
- Assisted customers with special requests and orders, leading to increased sales and repeat business.
- Collaborated with team members to efficiently complete daily tasks, improving overall department productivity.
Education
High School Diploma -
Cairine Wilson Secondary School
Orleans, ON06.2023
Some College (No Degree) - Police Foundations
Algonquin College
Ottawa, NoneSkills
- Service Excellence
- Stock replenishment
- Quality Control
- Efficient Loading and Unloading
- Product Pricing Management
- Positive attitude
- Honesty and integrity
- Good time management skills
- Adaptable to change
- Multitasking proficiency
References
References available upon request.
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Host
Fit4less
06.2024 - Current
Produce Clerk
Real Canadian Superstore
10.2022 - 01.2024
Meat Department Clerk
Adonis
06.2022 - 10.2022
High School Diploma -
Cairine Wilson Secondary School
Some College (No Degree) - Police Foundations
Algonquin College
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