Summary
Overview
Work History
Education
Skills
Timeline
Generic

Omar Aguiar

Los Angeles

Summary

Proactive Customer Associate and Parts Counter Representative with comprehensive product knowledge and strong relationship-building skills. Expert in maintaining organized store environments, conducting accurate price checks, and assisting customers with part orders and inquiries. Known for improving customer satisfaction and fostering brand loyalty.

Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

3
3
years of professional experience

Work History

Mechanical Technician

Genesis Norm reeves
Irvine
04.2025 - Current
  • Tested, diagnosed, and repaired malfunctioning components.
  • Calibrated instruments used in testing operations to verify performance specifications.
  • Assisted in the installation of new machines and equipment.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Updated and maintained databases with current information.
  • Completed routine maintenance and repair.
  • Worked effectively in team environments to make the workplace more productive.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Completed day-to-day duties accurately and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Recognized by management for providing exceptional customer service.
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Developed positive relationships with customers through friendly interactions.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.

I also talked to customers selling them services or products they need or should have just in case always sold products said convinced them always try my hardest to sell products

Construction Worker

Modern Concepts Contracting
08.2024 - Current
  • Operated power equipment to move materials and promote job efficiency.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.
  • Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Assisted with basic carpentry work such as installing wooden floors and crown molding.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Installed drywall, siding and other structural components.
  • Mixed and poured concrete for variety of projects.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.

Mechanical Technician

GENESIS SANTA MONICA LACARGUY
Santa Monica
11.2024 - 04.2025
  • Tested, diagnosed, and repaired malfunctioning components.
  • Calibrated instruments used in testing operations to verify performance specifications.
  • Assisted in the installation of new machines and equipment.
  • Replaced worn or defective parts with new ones.
  • Utilized hand tools such as wrenches, pliers, screwdrivers.
  • Recognized by management for providing exceptional customer service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Updated and maintained databases with current information.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Customer Associate

Bristol Farms
10.2023 - 09.2024
  • Maintained a clean and organized store environment, contributing to a positive shopping experience for customers.
  • Maintained a high level of product knowledge, staying informed on new items or changes within the store assortment to better assist customers in their purchasing decisions.
  • Developed strong relationships with repeat customers, fostering brand loyalty and encouraging long-term patronage.
  • Conducted regular price checks, keeping pricing information up-to-date for accurate transactions.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Recommended items to customers based on specific needs and explained features and benefits.
  • Issued credit or full refund for customer returns and reported on product defects or damages resulting from shipping process.
  • Delivered prompt service to prioritize customer needs.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Managed timely and effective replacement of damaged or missing products.

Parts Counter Representative

AutoZone
10.2022 - 07.2023
  • Answered incoming phone calls from customers seeking assistance or information about products or services offered.
  • Performed price checks on items requested by customers.
  • Assisted in warehouse duties and parts delivery to customers as necessary.
  • Assisted walk-in customers with part orders and needs.
  • Located parts that were not in stock, determined alternatives, available time frames and locations.
  • Operated cash register to process payments from customers.
  • Built relationships with recurring customers and associates, establishing company as community leader in Type products.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Palisades Charter High School
Pacific Palisades, CA
06.2023

Skills

  • Goal Setting
  • Invoice Processing
  • Improving customer satisfaction
  • Ordering parts
  • Attention to detail
  • Communication
  • Flexible and adaptable
  • Multitasking Abilities
  • Calm under pressure
  • Active listening
  • Decision-making
  • Excellent communication
  • Time management
  • Effective communication
  • Quality assurance

Timeline

Mechanical Technician

Genesis Norm reeves
04.2025 - Current

Mechanical Technician

GENESIS SANTA MONICA LACARGUY
11.2024 - 04.2025

Construction Worker

Modern Concepts Contracting
08.2024 - Current

Customer Associate

Bristol Farms
10.2023 - 09.2024

Parts Counter Representative

AutoZone
10.2022 - 07.2023

High School Diploma -

Palisades Charter High School
Omar Aguiar