Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Semhar Girmay

Edmonton,AB

Overview

14
14
years of professional experience

Work History

Cashier

Red Set Cafe
10.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Processed refunds and exchanges in accordance with company policy.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Set up new sales displays each week with fresh merchandise.

Cashier

Ramy Supermarkets
01.2016 - 06.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.

Housekeeper

Awash Hotel
06.2010 - 12.2015
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
  • Operated electronic backpack vacuums and floor sweepers.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Completed special housekeeping actions such as turning mattresses on set schedule.

Education

High School
Ethiopia

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Money Handling
  • Product Knowledge
  • Refunds and exchanges
  • Complex Problem-Solving

Languages

English
Limited Working
Amharic
Professional Working

Timeline

Cashier

Red Set Cafe
10.2022 - Current

Cashier

Ramy Supermarkets
01.2016 - 06.2022

Housekeeper

Awash Hotel
06.2010 - 12.2015

High School

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Semhar Girmay