Om Sengar
Vancouver
Summary
I’m a dedicated professional with an MBA from University Canada West, where I focused on HR Strategy and Talent Management. I love connecting with people and creating positive experiences, a passion I developed through my fast-paced server roles at Gordon Ramsay Burger and Urban Fare. These experiences taught me how to stay organized, handle administrative tasks like scheduling and data entry, and communicate effectively with diverse groups. With a solid grasp of HR practices from my coursework, I’m excited to join Global Relay’s HR team to support employees in a dynamic tech environment. I’m eager to contribute my organizational skills, enthusiasm for HR, and commitment to fostering an inclusive, collaborative workplace.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Gordon Ramsay Burger
09.2024 - Current
- Supported operational efficiency by performing administrative tasks, including data entry for customer orders, inventory tracking, and daily sales reports, ensuring accuracy and compliance with company standards.
- Managed scheduling and time-off requests for team members, aligning with company policies and demonstrating organizational and prioritization skills.
- Delivered exceptional customer service by addressing inquiries, making personalized recommendations, and resolving issues with tact and discretion, fostering positive guest experiences transferable to employee support.
- Collaborated with a diverse team in a fast-paced environment, taking initiative to streamline processes and adapt to changing priorities.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Store Associate
Urban Fare
01.2023 - 08.2024
- Handled administrative duties such as filing, updating employee shift logs, and preparing documentation for compliance audits, showcasing attention to detail and organizational skills.
- Engaged with customers to provide tailored recommendations and resolve concerns, building rapport and demonstrating interpersonal skills applicable to HR employee relations.
- Maintained accurate records and reports using MS Office tools, supporting operational tracking and reporting similar to HRIS data management.
- Took initiative to train new staff on procedures and customer service standards, contributing to a cohesive team environment.
Education
Master of Business Administration (MBA) -
University Canada West
Vancouver, BCBachelor of Arts - Mass Media, Specialization in Advertising
Your University Name
Skills
- HR Knowledge: HR Strategy, Talent Management, employee lifecycle support, compliance with employment regulations, onboarding, and performance tracking (from MBA coursework)
- Technical: Proficient in MS Office Suite (Excel, Word, PowerPoint); Familiar with data entry and reporting; Eager to learn HRIS/ATS systems
- Interpersonal: Exceptional written, verbal, and interpersonal communication; Customer-centric approach; Attention to detail focus; Tact, discretion, and good judgment in handling sensitive information
- Organizational: Multitasking, prioritization, and time management in fast-paced environments; Proactive and adaptable to changing priorities
- Teamwork: Collaborative team player with a proven ability to take initiative and contribute to organizational success
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Marathi
Native or Bilingual
Accomplishments
Video documentary
In my final year of my bachelor's degree, I created a documentary about the lives of street vendors.
Worked at the Intercollegiate festival
In my college life, I have been volunteering at my college fest
Certification
- Serving It Right Certification: Demonstrates responsibility in handling regulated processes, transferable to HR compliance tasks.
- Passion for HR: Deep interest in pursuing a career in HR, inspired by MBA coursework in HR Strategy and Talent Management, with a focus on creating positive employee experiences.
- Availability: Flexible for hybrid work and recruitment events (e.g., career fairs, open houses).
- Commitment: Dedicated to fostering diversity, equity, and inclusion in the workplace, aligning with Global Relay’s values.
Timeline
Server
Gordon Ramsay Burger
09.2024 - Current
Store Associate
Urban Fare
01.2023 - 08.2024
Bachelor of Arts - Mass Media, Specialization in Advertising
Your University Name
Master of Business Administration (MBA) -
University Canada West
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