OLUWAWEMIMO HAFSAT BONIFACE
Winkler,MB
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team. Proficient in the use of computer and other electronic devices
Overview
13
13
years of professional experience
Work History
Administrative Officer
Federal Inland Revenue Service
01.2016 - 12.2023
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse
- Consulted with company management to assess requirements and develop operational enhancements to streamline processes and increase team performance
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets
- Created, prepared, and delivered reports to various departments
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
Administrative Assistant
MTN Communications
01.2011 - 12.2015
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient
- Scheduled office meetings and client appointments for staff teams
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
- Sorted and distributed office mail and recorded incoming shipments for corporate records
- Executed record filing system to improve document organization and management
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Processed customer orders accurately and within agreed timeframes to meet service standards
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
- Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency
- Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail
- Surpassed team goals by partnering with colleagues to implement best practices and protocols
- Transcribed and organized information to assist in preparing speeches and presentations.
Education
Master of Business Administration -
Imo State University
Owerri, Nigeria03.2012
Bachelor of Science - Business Management
Imo State University
Owerri, Nigeria03.2010
Skills
- Budget Adherence
- Data Acquisition
- Procedure Development
- Proposal Writing
- Policy and Procedure Modification
- Documentation and Control
- Database Administration
- Credit and Collections
- Workflow Planning
- Event Coordination
- Personnel Management
- Scheduling and Calendar Management
- Database Management
- Contract Negotiations
- Payroll and Budgeting
- Human Resources Support
- Equipment Repair
- Office Management
Languages
English
Full Professional
Hobbies and Interests
- READING
- TRAVELLING
Timeline
Administrative Officer
Federal Inland Revenue Service
01.2016 - 12.2023
Administrative Assistant
MTN Communications
01.2011 - 12.2015
Master of Business Administration -
Imo State University
Bachelor of Science - Business Management
Imo State University
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