Oluwatoyin "Olu" Elekolusi
Hamilton,Ontario
Summary
Logical data analyst skilled in requirement analysis, software development and database management. Self-directed and proactive professional with several years of vast experience collecting, cleaning and interpreting data sets. Natural problem-solver possessing strong cross-functional understanding of information technology and business processes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
BlackTECH Hub
Mississauga, Ontario
04.2024 - Current
- Analyzed existing systems and processes, identified gaps and recommended improvements.
- Designed use case scenarios to demonstrate how users interact with the system or application.
- Developed business process models to identify and document customer requirements.
- Conducted stakeholder interviews to understand user needs and preferences.
Business Systems Analyst
OpsenDev
Silver Spring, MD, United States
06.2020 - 03.2024
- Analyzed client’s business needs and supported the development of new business processes and a future state design.
- Supported post-deployment activities such as troubleshooting, bug fixing, data integrity checks.
- Performed functional testing of software applications during development cycles.
- Developed process flows, data models, use cases and other documentation to support the design of systems.
- Analyzed business needs and translated them into system requirements.
- Used MS Visio to carry out the business modeling and data modeling efforts to develop the business architecture for rapid and controlled application development
- Act as a Tier 2 Help Desk support analyst to help analyze if given users tickets are system defects or users errors
- Trained staff and users to work with computer systems and programs.
Junior Business Analyst
Joda Solutions LLC
Delaware , USA (Remote)
01.2019 - 05.2020
- Co-organized JAD sessions with project managers, stakeholders, and SMEs to define the business requirements for the different departments of the organization.
- Facilitated interviews with end-users to fully understand and capture business procedures and users’ requirements for creating the functional and operational requirements for the Self-schedule Triage system
- Developed and administered the questionnaire to the client's customers to understand and verify features they will require on the new system
- Carefully evaluated information gathered from multiple sources was instrumental in conflict resolution among participating end-users and writing up clear and concise requirements that catered to the different end user’s business needs
- Organized and facilitated training sessions on how to use the new system for the end users and regular customers of the healthcare facility.
- Independently interacted regularly with clients of varying associate/management levels to gather and analyze business requirements and rules and was able to interpret their business needs and challenges during the design phase of the SDLC.
- Participated in testing the current system to the benchmark of newer redesigned systems.
- Proposed other solutions to the clients that were not originally in the contract document, and they were fully embraced, thereby generating more revenue for my company.
- Critically decomposed high-level information into understandable details, and other abstract information to generally understandable details and distinguish user request from the exact underlying needs
- Used enterprise-wide application to communicate various requested changes to the technical team as well as the project managers and met with the CAB to get their approval for the changes to be effected.
Business Analysis, Banking Operations
Stanbic IBTC Bank
Lagos, Nigeria
03.2015 - 01.2019
- Monitored progress against goals and objectives and reported results regularly to management team.
- Conducted interviews with stakeholders to collect data and analyze user requirements.
- Conducted gap analyses between current state processes and desired future state processes.
- Performed root cause analysis on identified issues.
- Analyzed customer surveys to identify areas of improvement.
- Prepared business proposals and presentations for various stakeholders.
- Mapped and documented interfaces between legacy and new systems.
- Managed and led meetings and workshops with multiple departments to solidify requirements.
- Researched and led investigations into various areas to drive improvements and devise new processes.
Client Solution Analyst
MTN Nigeria
Lagos, Nigeria
07.2009 - 02.2015
- Collaborated with cross-functional teams to ensure successful implementation of projects.
- Designed wireframes, mockups and prototypes for new products or features.
- Assisted in developing strategies for product roadmap based on customer feedbacks and market trends.
- Conferred with clients regarding information processing or computation needs.
Education
MBA - Business Administration
University of South Wales
United Kingdom06-2022
Bachelor of Science - Banking and Finance
University of Ado Ekiti
Nigeria05-2007
Skills
- Operations Analysis
- Technology architecture analysis
- Data Analysis
- Forecasting and planning
- Business Administration
- Process Mapping
- Requirements Gathering
- Stakeholder Management
- Agile Methodology
- Business process improvement
- Software Development Lifecycle
- User Acceptance Testing
- Gap analysis
- Quality Assurance
- CRM Systems
- Organization and Time Management
- Remote Office Availability
- Teamwork and Collaboration
- Analytical and Critical Thinking
Certification
- Scrum fundamental Certified
- Certified Scrum Master
References
References available upon request.
Timeline
Senior Business Analyst
BlackTECH Hub
04.2024 - Current
Business Systems Analyst
OpsenDev
06.2020 - 03.2024
Junior Business Analyst
Joda Solutions LLC
01.2019 - 05.2020
Business Analysis, Banking Operations
Stanbic IBTC Bank
03.2015 - 01.2019
Client Solution Analyst
MTN Nigeria
07.2009 - 02.2015
MBA - Business Administration
University of South Wales
Bachelor of Science - Banking and Finance
University of Ado Ekiti
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