Oluwatoyin Dorcas Awonigba
Winnipeg,MB
Summary
Motivated business professional bringing five years of entrepreneurial experience. Dedicated and personable with extensive experience in strong communication, administrative, sales operations and personnel. Well-versed in training, educating, motivating and supporting employees.
Overview
8
8
years of professional experience
Work History
Business Owner
Thadex Resources
, Lagos
01.2018 - 03.2023
- Monitor suppliers to ensure that efficiently and effectively provide needed goods and services within budgetary limits.
- Manage movement of goods into and out of production facilities to ensure efficiency, effectiveness and sustainability of operations
- Consulted with customers to assess needs and propose optimal solutions.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Implemented business strategies, increasing revenue and effectively targeting new market.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information professionally.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Answered constant flow of customer calls with minimal wait times.
- Put together realistic budgets based upon costs and fees for successfully operating business.
Human Resources Officer
Harveysons Company Ltd, Food and Agri
, Lagos
02.2015 - 03.2023
- Conducted check-ins with employees to assess workplace health and personnel engagement.
- Developed and implemented recruiting strategies to meet current and anticipated staffing needs.
- Prepared and maintained employment records related to events, such as hiring, termination, vacation, transfers, and promotions, used human resources management system software.
- Conducted job analysis, salary surveys and market analysis to deliver competitive compensation and benefits packages.
- Collaborated with employee engagement groups to develop and execute communications strategies for internal events.
- Maintained consistency of internal and external communications across mediums.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Managed departmental communications and served as main point of contact for departments on technical or functional content updates
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
- Coordinated employee placements and administrative details.
Education
National Examination Council -
High School
Bachelor of Arts - Christian Studies
Master Class Training - Digital Marketing
05.2022
- Completed professional development in Digital Marketing
Skills
- Leadership and People Development
- Policy and Procedure Development
- Enterprise Resource Planning
- Negotiation and Persuasion
- Business Development Understanding
- Public Speaking
- Staff Management
- Strategic Decision-Making
- Purchasing and Planning
- Verbal and Written Communication
- Business Administration
- Microsoft Excel
Timeline
Business Owner - Thadex Resources
01.2018 - 03.2023
Human Resources Officer - Harveysons Company Ltd, Food and Agri
02.2015 - 03.2023
Smith International Baptist Academy - National Examination Council,
University of Ilorin - Bachelor of Arts, Christian Studies
King's Elite Global Resources Limited - Master Class Training, Digital Marketing
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