Oluwatoyin Onanubi
Oakville,ON
Summary
Dynamic Community Support Manager with a proven track record at Lagos State Local Government Service Commission, Ikeja, enhancing client satisfaction and program effectiveness. Excelled in developing strategic partnerships and innovative support programs, leveraging skills in cross-cultural communication and analytical skills. Spearheaded successful fundraising efforts, significantly increasing community engagement and resource availability.
Overview
1
1
Certification
Work History
Community Support Manager
Lagos State Local Government Service Commission, Ikeja
- Identified potential areas for service improvement and implemented targeted interventions, resulting in increased client satisfaction and ongoing program enhancements.
- Promoted cultural competency within the organization by providing staff training on diversity and inclusion practices.
- Conducted assessments of community needs, tailoring support offerings to address identified gaps effectively.
- Established a robust volunteer program, increasing community involvement in support initiatives.
- Oversaw daily operations of the Community Support department, ensuring smooth functioning and timely completion of tasks across all areas of responsibility.
- Increased public awareness of available resources through targeted marketing campaigns and outreach initiatives.
- Developed an effective case management system, enabling efficient tracking of client progress and outcomes.
- Conducted thorough evaluations of program impact using quantitative metrics such as client satisfaction ratings or qualitative feedback from staff members.
- Managed budgets responsibly, ensuring efficient use of funds while maintaining high-quality service delivery standards.
- Collaborated with cross-functional teams to develop comprehensive strategies for addressing complex community issues.
- Enhanced community engagement by implementing innovative support programs and services.
- Developed strategic partnerships with local organizations to expand resources available for community members.
- Coordinated various fundraising events to generate financial support for community programs and services.
- Participated in community events to promote services and engage with public.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Collaborated with community members to develop and implement service initiatives.
- Partnered with local organizations to expand access to social and community services.
- Monitored program performance and outcomes for successful delivery of services.
- Implemented strategies to increase public awareness of social and community service programs.
- Managed volunteer programs focused on providing community services to underserved populations.
- Spearheaded fundraising efforts to support social and community service initiatives.
Education
Graduate Certificate - Health And Social Service Navigation
Conestoga College Institute of Technology And Advanced Learning
Milton, ON04.2025
Masters Of Science - Social Works (CommunityDevelopment)
Ladoke Akintola University of Technology
Ogbomosho, Nigeria 10.2017
Post Graduate Diploma (PGD) - Social Work (CommunityDevelopment)
Ladoke Akintola University Of Technology
Ogbomosho, Nigeria 11.2014
Higher National Diploma - Food Technology
Yaba College of Technology
Lagos, Nigeria 08.1999
National Diploma - Food Technology
Federal Polytechnic, Ilaro
Ogun, Nigeria12.1996
Skills
- Team Collaboration
- Interview conduction
- Treatment Plan Development
- Cross-cultural communication
- Fundraising strategies
- Teamwork and Collaboration
- Active Listening
- Certified in CPR/AED
- Client Needs Assessments
- Self Motivation
- Conflict Resolution
- Crisis Intervention
- Community Outreach
- Analytical Skills
Languages
English
Elementary
Yoruba
Elementary
Certification
Emergency First Aid & CPR/AED Level C (BL)
Timeline
Emergency First Aid & CPR/AED Level C (BL)
Community Support Manager
Lagos State Local Government Service Commission, Ikeja
Graduate Certificate - Health And Social Service Navigation
Conestoga College Institute of Technology And Advanced Learning
Masters Of Science - Social Works (CommunityDevelopment)
Ladoke Akintola University of Technology
Post Graduate Diploma (PGD) - Social Work (CommunityDevelopment)
Ladoke Akintola University Of Technology
Higher National Diploma - Food Technology
Yaba College of Technology
National Diploma - Food Technology
Federal Polytechnic, Ilaro
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