Oluwatoyin Balogun
Human Resources Assistance / Baker
Oshawa
Summary
A Seasoned Human Resources Assistant with strong organizational skills, efficiency, and a proactive approach to embracing and implementing new ideas effectively. As a good listener and quick learner, I excel in both group and one-on-one communication. I possess the ability to motivate others and effectively utilize my talents and skills to achieve objectives. I am also an experienced Baker with a passion for crafting delicious, creative pastries. Enthusiastic about tackling challenges and skilled at developing recipes and meeting customer expectations.
Overview
18
18
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
Human Resources Assistance
Tecruach Limited
02.2020 - 11.2023
- Assist with the company recruitment processes
- Assist in managing employee's pay schedules, leaves, compensation and benefits
- Involvement in both strategic planning and day-to-day operations within the organization
- Assist with employee disciplinary meetings, terminations and investigations per the company policies
- Assist with preparing documents and tenders for Clients
- Assists with creating learning and development programs and initiatives that provide internal development opportunities for employees.
Customer Relationship Officer
Skye Bank Plc.
04.2012 - 01.2020
- Understanding customer concerns by listening carefully and showing empathy to know what the customer truly wants
- Educating customer service personnel on how to respond to customer complaints
- Marketing of the Bank’s products and acquisition of new accounts.
Supervisor
Nigerian National Petroleum Corporation (NNPC) Mega Station
08.2007 - 03.2012
- Co-ordination of Sales
- Ensure smooth compliance with management policies and regulations
- Coordination of Administrative operations
- Ensure staff discipline, welfare and corporate ethics
- Monitoring of product reception and discharge
- Ensuring proper stock record keeping
- Periodic training of staff on customer-sales attendant relationships and other related matters.
Logistic Support Personnel
Department For International Development (DFID) funded program, Partnership for Transforming Health System (PATHS)
09.2005 - 08.2006
- Liaised with beneficiaries on behalf of the external donor
- Assisted in the coordination of meetings among the stakeholders
- Provided technical guidance and training for beneficiaries.
Education
Certificate Program - Human Resources, Marketing and Entrepreneurship
Trent University
Oshawa, ON 01.2024 - 05.2025
Certificate - Baking and Pastry
Just Cakes & Cream Baking School
11.2020 - 05.2021
Bachelor's Degree - Psychology
University of Ado Ekiti
04.1999 - 05.2004
Skills
Computer Skillsundefined
References
References are available upon request.
Timeline
Certificate Program - Human Resources, Marketing and Entrepreneurship
Trent University
01.2024 - 05.2025
Certificate - Baking and Pastry
Just Cakes & Cream Baking School
11.2020 - 05.2021
Human Resources Assistance
Tecruach Limited
02.2020 - 11.2023
Customer Relationship Officer
Skye Bank Plc.
04.2012 - 01.2020
Supervisor
Nigerian National Petroleum Corporation (NNPC) Mega Station
08.2007 - 03.2012
Logistic Support Personnel
Department For International Development (DFID) funded program, Partnership for Transforming Health System (PATHS)
09.2005 - 08.2006
Bachelor's Degree - Psychology
University of Ado Ekiti
04.1999 - 05.2004
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