OLUWATOYIN ADIGWE
York,Canada
Summary
Strategic business development leader with forward-thinking and creative approaches to developing revenue channels, capitalizing on market conditions and enhancing sales funnels. Consultative sales expert with proven expertise in supply chain logistics and after-sales support.
Overview
14
14
years of professional experience
Work History
Business Development Executive
CTEMKLEEN LTD
LAGOS, Nigeria
01.2017 - 02.2024
- Developed and implemented strategies to increase customer base and revenue growth.
- Conducted market research and identified potential business opportunities.
- Built relationships with clients, partners and vendors to facilitate successful partnerships.
- Created presentations on the company's services, products, pricing plans and marketing campaigns.
- Organized trade shows, conferences and other events to promote the brand image of the organization.
- Negotiated contracts with clients for new business development initiatives.
- Collaborated with sales team members to identify target markets and develop sales strategies.
- Coordinated with cross-functional teams to ensure effective execution of projects.
- Analyzed competitor activities in order to understand industry trends and dynamics.
Customer Service Representative
Swiftflex Solution Ltd
Lagos
02.2010 - 12.2016
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
High School Diploma -
Ogun State Polyethnic
Ogun, NigeriaSkills
- Work force management
- Promotional planning
- Proposal Writing
- Event Planning
- Sales Pipeline Management
- Channel Management
- Order Management
- Customer Relationship Management
- Customer Acquisition
- Presentation Development
Timeline
Business Development Executive
CTEMKLEEN LTD
01.2017 - 02.2024
Customer Service Representative
Swiftflex Solution Ltd
02.2010 - 12.2016
High School Diploma -
Ogun State Polyethnic
Similar Profiles
ZAINAB KEJI SULAIMONZAINAB KEJI SULAIMON
Customer Care Representative at Bell Telecommunication ServiceCustomer Care Representative at Bell Telecommunication Service
Harisankar PrakashHarisankar Prakash
Kitchen Staff at 416 Snack BarKitchen Staff at 416 Snack Bar
Rhea P. LamorenaRhea P. Lamorena
Receptionist at Royal Canadian Yacht ClubReceptionist at Royal Canadian Yacht Club
Tyler BuiTyler Bui
Construction Laborer - Sub Contractor at comfort property managementConstruction Laborer - Sub Contractor at comfort property management
KRISTY O’BRIENKRISTY O’BRIEN
Business Development Executive/Manager of Business Development at Coca Cola EuropacificBusiness Development Executive/Manager of Business Development at Coca Cola Europacific