Oluwatosin Daniels
toronto,Ontario
Summary
Compassionate and experienced education and childcare professional with 5+ years of teaching and faith-based child engagement experience. Skilled in developing lesson plans, supporting individual learning, and nurturing children’s social-emotional growth. Experienced in both classroom and church settings, and currently working in customer service with active volunteer involvement in children’s ministry. Certified in Canadian-standard early childhood development, behaviour guidance, and child health and safety.
Overview
8
8
years of professional experience
Work History
Customer Service Representative Team Lead
Lendcare capital
03.2025 - Current
- Provide professional support to customers regarding loans, payments, and account status
- Handle enquiries and complaints with empathy and problem-solving skills.
- Provided guidance and support to Customer Service Representatives on a daily basis.
- Manage customer information using CRM tools while maintaining confidentiality
- Work in a fast-paced environment while meeting performance targets
- Ensured compliance with all applicable laws and regulations related to customer service operations.
- Assessed team workloads to ensure adequate coverage during peak periods of demand.
- Identified opportunities for process improvements within the department.
Children’s Ministry Volunteer (Sundays Only)
RCCG Chapel of Glory – Nugget Avenue, Scarborough, ON
12.2022 - Current
- Facilitate Sunday children's services by delivering engaging lessons, interactive games, and music activities.
- Support group worship sessions while ensuring a safe, structured environment for all children.
- Partner with ministry volunteers to design age-appropriate programmes that foster spiritual growth.
- Welcome and support new children and families, promoting a sense of belonging
- Offer mentorship and spiritual guidance to children and youth in need of support
- Encourage youth engagement by developing creative strategies to boost participation in ministry activities
- Occasionally lead worship music during Sunday services
- Oversee children during extended church programs, reinforcing positive behavior and attentiveness
Primary School Teacher – Grade 2
Tom Martins Nursery and Primary School
Lagos , Nigeria
09.2019 - 11.2022
- Monitored lunchroom activities to ensure safety of all students during meal times.
- Managed classroom behavior effectively using positive reinforcement strategies.
- Provided individual assistance to students who needed extra help with assignments.
- Promoted an atmosphere of respect for diversity within the school community.
- Maintained accurate records of student attendance, grades, and progress reports.
- Conducted small group instruction focusing on reading, writing and math skills development.
- Collaborated with other teachers, staff members and parents to promote a positive learning atmosphere.
Children’s Teacher (Sundays Only)
RCCG Land of Goshen Parish
Lagos, Nigeria
01.2017 - 11.2022
- Led weekly Sunday school sessions for children aged 3–12, incorporating Bible stories, music, and crafts
- Encouraged children’s moral and spiritual development through engaging, age-appropriate lessons
- Organized children’s holiday events, recitals, and interactive programs
- Provided spiritual and emotional support within a safe, respectful learning environment
Education
High School Diploma -
Seneca College of Applied Arts And Technology
Toronto, ON05-2024
Bachelor of Science - Agriculture
Ekiti State University
Ekiti, Nigeria02-2021
Skills
- Primary classroom instruction and lesson planning
- Sunday school teaching and moral education
- Child supervision and emotional support
- Strong verbal and written communication
- Conflict resolution and classroom behavior management
- Customer service and multitasking
- Inclusive and trauma-informed care
- Bilingual: English & Yoruba
- Mentorship
- Effective communication
- Conflict resolution
Timeline
Customer Service Representative Team Lead
Lendcare capital
03.2025 - Current
Children’s Ministry Volunteer (Sundays Only)
RCCG Chapel of Glory – Nugget Avenue, Scarborough, ON
12.2022 - Current
Primary School Teacher – Grade 2
Tom Martins Nursery and Primary School
09.2019 - 11.2022
Children’s Teacher (Sundays Only)
RCCG Land of Goshen Parish
01.2017 - 11.2022
High School Diploma -
Seneca College of Applied Arts And Technology
Bachelor of Science - Agriculture
Ekiti State University
Similar Profiles
Nicole DixonNicole Dixon
Customer Care Representative/Collector at LendCare CapitalCustomer Care Representative/Collector at LendCare Capital
Trevin RajahTrevin Rajah
Partner Experience at Lendcare CapitalPartner Experience at Lendcare Capital
TREVIN RAJAHTREVIN RAJAH
Partner Experience at Lendcare CapitalPartner Experience at Lendcare Capital
Sabin MainaliSabin Mainali
Learning Ambassador at Amazon Delivery StationLearning Ambassador at Amazon Delivery Station
Moussa KeitaMoussa Keita
Sr, Bilingual IT Specialist/Applications Administrator at IAMGOLD CorporationSr, Bilingual IT Specialist/Applications Administrator at IAMGOLD Corporation