Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Oluwatosin Benjamin

SUBDURY,Ontario

Summary

Dynamic entrepreneur with a proven track record in customer relations and business administration, notably at Golden Screen Cinemas. Excelled in building customer loyalty and executing sales strategies, achieving exceptional results through attention to detail and a strong entrepreneurial drive. Skilled in fostering customer retention and developing impactful relationships, consistently exceeding expectations.

Overview

11
11
years of professional experience

Work History

Business Owner

Abbyhairandwigs
03.2013 - Current
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Established strong customer relationships through excellent communication and attentive service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
  • Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
  • Trained and motivated employees to perform daily business functions.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

Sales Assistant

Golden Screen Cinemas
06.2018 - 06.2019
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Participated in ongoing training to stay updated on current products, promotions, and industry trends.
  • Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
  • Utilized customer feedback to identify areas for improvement within the store''s operations or offerings.
  • Organized promotional events to engage potential customers and generate new business opportunities.
  • Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Education

Bachelor of Arts - Mass Communication

Lincoln University College Malaysia
Malaysia
09.2019

Skills

  • Customer Service
  • Customer Relations
  • Attention to Detail
  • Driven and Determined
  • Relationship Building
  • Customer Retention
  • Sales strategics
  • Entrepreneurial personality
  • Business Administration

Languages

English
Full Professional

Timeline

Sales Assistant

Golden Screen Cinemas
06.2018 - 06.2019

Business Owner

Abbyhairandwigs
03.2013 - Current

Bachelor of Arts - Mass Communication

Lincoln University College Malaysia

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Oluwatosin Benjamin