Oluwatosin Adebola
London
Summary
I am currently seeking a Full time opportunity.
Overview
7
7
years of professional experience
Work History
Customer solutions specialist
Dominion automobile association
01.2024 - Current
- Handles customer inquires,issues, and complaints to ensure high customer satisfaction for the company
- Identies solutions that address billing issues and presents appropriate resolution options to customers
- Help memeber/goverment officials such as police,amblances having road side assitance
- Convert potential customers by answering product and services
- Update internal database with information about road side side assistance
Line worker(machine operator)
Sante manufacturing
01.2022 - 01.2023
- Operate production equipment
- Meet the deadlines of individual production task during shifts
- Maintain the warehouse's machines
- Handling production equipment
- Monitoring product shipment
- Confirming product quality
Personal Attendant
Jes & jes homes
01.2020 - 01.2022
- Maintained strong connections with caregivers community to gain continous knowlege
- Guided patients to restroom to support bladder and bowel relief requirements
- Collaborated with healthcare professionals to provide comprehensive care and support for clients with complex health conditions or disabilities
- Supported the implementaion of individualized care plans,adapting strategies based on evolving needs and preferences of clients
- Implemented physical therapy to support patient improvement in muscle tone,range of motion and injury recovery
- Assited clients in maintaining their personal hygiene
- Help elderly and diabled clients with personal care,meal preparation and light housekeeping
- Mentored new personal attendant through hands-on training sessions and guidance on best pratices
Operational Manager
Lam DJ Ventures
01.2018 - 01.2020
- Confirmed shipments were received
- Investigated delays with shipments, worked with team for solutions to have shipments arrive
- Managed several teams ensuring team work and task completion by deadlines
Education
Bachelor - Computer Science
ESAE
Contonou01.2015
Skills
- Delegation
- Patient care
- First aid
- Safety
- Verbal communication
- Written communication
- Health and safety
- Time management
- Strong work ethic
- Attention to detail
- Conflict resolution
- Patience
- Understanding
Languages
English
Professional Working
Education Certifications
Bachelor of Computer Science, ESAE, Contonou, NG, 2015
Customer Service Skills
- Answered inquiries from customers and offered conflict resolution
- Maintained consistent and fast service to keep customers satisfied
- Focused on team dynamic so that customers received great service from all employees they interact with
Timeline
Customer solutions specialist
Dominion automobile association
01.2024 - Current
Line worker(machine operator)
Sante manufacturing
01.2022 - 01.2023
Personal Attendant
Jes & jes homes
01.2020 - 01.2022
Operational Manager
Lam DJ Ventures
01.2018 - 01.2020
Bachelor - Computer Science
ESAE