Oluwatosin Adebimpe

• Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
• Scheduled and confirmed appointments.
• Greeted visitors and provided them with assistance.
• Maintained a neat reception area by organizing materials and tidying up furniture.
• Answered and directed incoming calls using multi-line telephone system.

• Provided emotional support through active listening, empathy and compassion.
• Performed housekeeping duties, including laundry, vacuuming and dusting.

• Greeted visitors and customers upon arrival, helped and answered questions to build rapport and retention

• Respond to requests from residents for assistance and appropriately handled needs promptly

• Participate in the delivery of social and recreational programs including group activities, outings, special events, communal impromptu gatherings, and opportunities for socialization

• Takes initiative in organizing unscheduled social and recreational opportunities wherever possible, card games.

• Assisted clients with personal care, such as showering and dressing.
• Tracked client behaviors, daily activities, new skills, and notable incidents for documentation purposes.
• Provided emotional and practical support to vulnerable adults.
• Organised leisure activities for clients in the community.
• Supported bathing, dressing and personal care needs.
• Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.