Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Oluwaseyi Towolawi

North Battleford,SK

Summary

Driven administrative professional with a proven track record at Nofrillsvideo, enhancing office efficiency and employee satisfaction. Excelled in office management and creative problem-solving, significantly improving budget management and team dynamics. Skilled in advanced Excel and interpersonal communication, adept at fostering positive work environments and streamlining processes for optimal productivity. Knowledgeable Program Assistant successful at working in both team-based and self-directed capacities. Driven to maintain smooth operations through knowledgeable and skilled support.

Overview

1
1
year of professional experience

Work History

Clerk/Administrative Assistant

Nofrills
05.2023 - Current
  • Streamlined office processes by implementing new administrative procedures and protocols.
  • Improved budget management with careful monitoring of expenditures, negotiating with vendors, and identifying cost-saving opportunities.
  • Increased team efficiency by managing schedules, organizing meetings, and maintaining accurate records.
  • Boosted employee satisfaction through the planning and execution of team-building events and initiatives.
  • Safeguarded confidential information with strict adherence to company policies on privacy protection and data security measures.
  • Promoted a positive work environment through proactive conflict resolution efforts among team members when necessary.
  • Provided exceptional customer service as the main point of contact for external inquiries related to program offerings or activities.
  • Evaluated program performance by analyzing key performance indicators, identifying areas for improvement, and proposing actionable solutions.
  • Assisted in the recruitment process for new staff members by reviewing resumes, scheduling interviews, and participating in candidate evaluations as needed.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.

Personal Administrative Assistant/Warehouse Assistant

Canadian Coasters Seed
10.2023 - 04.2024
  • Contributed to team success through active participation in brainstorming sessions, sharing innovative ideas that helped shape strategies.
  • Supported executives in decision-making processes by providing accurate research and timely reports.
  • Supported team members during high-pressure situations, providing guidance and assistance as needed to maintain a positive work atmosphere.
  • Optimized meeting efficiency by creating clear agendas, taking detailed minutes, and distributing action items after each session.
  • Ensured a well-maintained work environment through proper inventory management of office supplies and equipment maintenance coordination.
  • Safeguarded executive time by screening phone calls, sorting mail, and addressing issues that did not require executive input.
  • Maintained confidentiality of sensitive information while drafting correspondence, preparing presentations, and organizing documents.
  • Managed expense reports, invoices, and budgets for executives in order to maintain financial accuracy and accountability.
  • Streamlined office operations for greater efficiency with meticulous organization and thorough attention to detail.
  • Reduced administrative workload for executives through efficient delegation of tasks to appropriate team members.
  • Increased client satisfaction rates by promptly addressing concerns and providing exceptional customer service when needed.

Education

Master of Science - Human Resources And Industrial Labour Relations

Olabisi Onabanjo University
Ago Iwoye Ogun State Nigeria
06.2018

Bachelor of Science - Sociology

Olabisi Onabanjo University
Nigeria
06.2008

Skills

    Office Management

    Document Preparation

    Software Knowledge

    Calendar Management

    Meeting facilitation

    Expense Reporting

    Creative Problem-Solving

    Interpersonal Skills

    Advanced Excel

Languages

English
Full Professional

Timeline

Personal Administrative Assistant/Warehouse Assistant

Canadian Coasters Seed
10.2023 - 04.2024

Clerk/Administrative Assistant

Nofrills
05.2023 - Current

Master of Science - Human Resources And Industrial Labour Relations

Olabisi Onabanjo University

Bachelor of Science - Sociology

Olabisi Onabanjo University

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Oluwaseyi Towolawi