Oluwaseun Folarin
Scarborough,ON
Summary
Proven track record in enhancing client satisfaction and sales revenue at DSTV Communication, leveraging exceptional customer service and sales management skills. Adept at fostering team collaboration and ensuring adherence to safety procedures, significantly contributing to project completion and workplace safety at VINYLBILT GLASS. Demonstrates a keen attention to detail and a commitment to timely project execution. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills and also a reliable worker.
Overview
8
8
years of professional experience
Work History
General Laborer
VINYLBILT GLASS
04.2023 - 03.2024
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Completed tasks efficiently for timely project completion within set deadlines.
- Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
Sales Representative
DSTV Communication
02.2019 - 12.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Sales Manager
IKEA Nigeria
03.2016 - 01.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Education
Diploma - Community Service And Addiction Worker
CIMT College
Toronto, ON05.2024
National Diploma - English SOS
Federal College of Education
Abeokuta, Nigeria01.2022
Skills
- Regulations Compliance
- Customer Service
- Team Collaboration
- Time Management
- Attention to Detail
- Punctual and Reliable
- General tool knowledge
- Safety Procedures
Languages
English
Full Professional
Timeline
General Laborer
VINYLBILT GLASS
04.2023 - 03.2024
Sales Representative
DSTV Communication
02.2019 - 12.2022
Sales Manager
IKEA Nigeria
03.2016 - 01.2018
Diploma - Community Service And Addiction Worker
CIMT College
National Diploma - English SOS
Federal College of Education
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