Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Professional in retail operations with strong track record in delivering results. Skilled in inventory management, customer service, and sales support. Excel in team collaboration, adapting to changing needs, and ensuring operational efficiency. Known for reliability and positive attitude in fast-paced environments. Developed strong customer service and organizational skills in retail environment, now seeking to transition into new field.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Store Assistant/Cashier
Dara Foods
08.2024 - 08.2024
Displayed food products by arranging in appealing ways to boost sales
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
Restocked and organized food products in front lanes
Performed cash, card, and check transactions to complete customer purchases
Checked pricing, scanned items, and printed receipts to ring up customers
Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed
Increased customer engagement by organizing in-store events and promotions
Maintained clean and organized store environment, contributing to positive shopping experience
Enhanced customer satisfaction by providing prompt and courteous service at all times
Greeted customers, helped locate merchandise, and suggested suitable options
Resolved customer complaints professionally, turning negative experiences into positive outcomes
Logistics Assistant & Coordinator
Adedas Fabrication & Allied Service
03.2022 - 06.2024
Generated, distributed and filed copies of all billing paperwork
Oversaw daily inventory counts to maintain data accuracy involving accurately inputting details like shipment information, customers data and agreed upon rates
Communicated with suppliers and customers proactively incase of any unexpected delays or issues and propose solutions
Coordinated driver dispatch to accomplish daily delivery requirements efficiently
Gained extensive knowledge in data entry, analysis and reporting proficiently to minimize and avoid errors
Managed supervisor itinerary and appointments and streamlined scheduling procedures
Developed internal requirements and standards to minimize regulatory risks and liability across programs
Organized spaces, materials and catering support for internal and client-focused meetings effectively
Baker, Fryer
Chicken Republic
02.2010 - 05.2010
Complied with health and safety codes to protect staff and customers by avoiding any forms of workplace accident
Produced consistently high-quality baked goods for customers consumption and satisfaction
Collaborated with team members to complete tasks and maintain smooth running of bakery effectively
Disinfected workspace and washed all utensils and dishes thoroughly to maintain hygienic kitchen and it's environment
Unloaded food supplies from distributor trucks and efficiently organized inventory
Communicated closely with servers to fully understand special orders for customers
Marinated food items according to provided instructions and recipes
Prepared dough for variety of pastries, cakes and breads
Followed food safety standards when handling ingredients to avoid contamination
Education
Higher National Diploma - Food Technology
Federal Polytechnic
02.2021
Graduate Certificate - Human Resource Management
St Lawrence College
Kingston, ON
05.2025
National Diploma -
Federal Polytechnic
11.2011
Skills
Attention to Detail
Task Prioritization
Time Management
Customer Service
Teamwork and Collaboration
Safe Food Handling
Cleaning and sanitation
Workplace Cleanliness
Certification
Standard First Aid & CPR, Level C
Interests
Community Cleanup
Enjoying the art of baking and pastry-making, experimenting with recipes
I enjoy helping others and giving back to the community
Enjoy participating in [activity] for overall physical and mental well-being
Learning new cooking techniques and expanding my culinary skills