Oluwaseun Salami
Brampton,ON
Summary
Adept in maintaining the highest standards of cleanliness, I enhanced guest satisfaction at Cambridge Suites Hotel through meticulous room upkeep and proactive guest engagement. Skilled in both stain removal and customer service, I successfully trained personnel, elevating service quality. My leadership in housekeeping supervision at Golden Tulip Hotel underscored a commitment to excellence and hospitality.
Attentive individual with superior cleaning skills thanks to Number years in Industry sector. Reliable and dedicated with physical stamina to stand for long periods and lift Number pounds with ease.
Service-oriented Housekeeping Room Attendant manages multiple, concurrent tasks in fast-paced environments. Friendly with strong interpersonal skills across all levels of an organization. Offering a strong work ethic and dedication to achieving results.
Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Housekeeping Room Attendant
Cambridge Suites Hotel
09.2023 - Current
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Hospitality Worker
Shells International Hotels
01.2021 - 07.2023
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
Housekeeping Supervisor
Golden Tulip Hotel
03.2018 - 12.2020
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
Education
Bachelor Of Administration - Hotel Management And Hospitality
University of British Columbia
Vancouver, None07.2023
Diploma - Tourism And Hotel Management
University of Ibadan
Nigeria 04.2016
Skills
- Customer service
- Cleaning bathrooms
- Guest relations
- Vacuuming and sweeping
- Waste disposal
- Maintenance coordination
- Folding clean laundry
- Stain removal
- Ordering cleaning supplies
- Upholstery cleaning
- Maintenance reporting
- Polishing surfaces
- Restocking supplies
- Hospitality standards knowledge
- Housekeeping
Languages
English
Full Professional
Yoruba
Full Professional
Certification
First Aid and CPR
Behavioural management
Timeline
Housekeeping Room Attendant
Cambridge Suites Hotel
09.2023 - Current
Hospitality Worker
Shells International Hotels
01.2021 - 07.2023
Housekeeping Supervisor
Golden Tulip Hotel
03.2018 - 12.2020
Bachelor Of Administration - Hotel Management And Hospitality
University of British Columbia
Diploma - Tourism And Hotel Management
University of Ibadan
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