Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Hi, I’m
Oluwapolola Oladosu
Kitchener,ON
Summary
Overview
3
years of professional experience
1
Certification
1
Language
Work History
Gaglox Global Services
Sales Assistant
07.2022 - 04.2024
Job overview
- Increased sales by building strong customer relationships and providing excellent service.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Helped customers locate products and checked store system for merchandise at other sites.
- Established rapport with customers using active listening and interpersonal skills.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
Gateway Industrial And Petro-Gas Institute
Junior Accountant
09.2021 - 07.2022
Job overview
- Assisted with preparation of monthly financial statements.
- Assisted in payroll administration by reviewing timesheets, calculating employee paychecks, and processing deductions for taxes or benefits.
- Managed supplier accounts and built lasting relationships with suppliers.
- Compiled and analyzed financial information to prepare entries for general ledger accounts.
- Managed client billing process to ensure prompt payment, improving cash flow management.
- Collaborated with senior accountants to perform month-end closing procedures, ensuring timely financial reporting.
- Prepared journal entries and entered into system using [Software].
Education
Tekedia InstituteBoston USA
Advanced Diploma from Business Administration
University Overview
Conestoga College Institute of Technology And Advanced LearningKitchener, ON
Post Graduate Certificate from Project Management
03.2025
University Overview
Anchor University LagosLagos
Bachelor of Science from Accounting
11.2020
University Overview
Skills
- Sales expertise
- Complex Problem-Solving
- Stock management
- Cold-calling
- Point of sale operation
- Customer Service
- Excellent Communication
Languages
English
Native or Bilingual
Certification
Membership certificate, Association of Accounting Technicians West Africa (AATWA)
Certification in Human Resources Management by Cherish Global Professional Academy
Certification in Customer Relationship Management by Cherish Global Professional Academy
Certification in Health Safety Environmental management by Gateway Industrial and Petro-Gas Institute
Institute of Chartered Accountants of Nigeria (In progress)
Timeline
Sales Assistant
Gaglox Global Services
07.2022 - 04.2024
Junior Accountant
Gateway Industrial And Petro-Gas Institute
09.2021 - 07.2022
Tekedia Institute
Advanced Diploma from Business Administration
Conestoga College Institute of Technology And Advanced Learning
Post Graduate Certificate from Project Management
Anchor University Lagos
Bachelor of Science from Accounting
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