Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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OLUWAPELUMI BABATUNDE

Pembroke,ON

Summary

Detail-oriented individual, bringing several years of exceptional hospitality experience. Known to having a great persuasive character. Volunteered in Nursing homes and Charity events for 2+ years. Commended for superior performance in academic and clinical units. Collaborates with healthcare professionals to foster seamless care delivery.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Guest Experience Leader

McDonald's
Pembroke, Ontario
01.2024 - Current
  • Followed cash handling procedures to ensure accuracy and reduce losses
  • Resolved customer complaints quickly and professionally, resulting in a high customer retention rate
  • Greeted guests upon arrival and provided a warm welcome.
  • Maintained a clean and organized work area to ensure a safe and pleasant environment for customers and staff
  • Demonstrated excellent customer service by consistently providing friendly and helpful assistance to guests.

Orphanage Volunteer

Living Foundation Orphanage
Lagos, Nigeria
01.2022 - 11.2022
  • Set up educational programs to teach the children about academic subjects, health, and safety.
  • Maintained records of donations received from various organizations or individuals who supported the orphanage.
  • Planned recreational activities for the children including sports, arts and crafts, music lessons.
  • Helped with daily tasks such as preparing meals, cleaning, laundry, and other chores.
  • Assisted with job placements after they left the orphanage by helping them find employment opportunities.

Nursing Home Volunteer

Rockgardens Home
Lagos, Nigeria
08.2019 - 07.2021
  • Encouraged residents to participate in physical activities like walking around the facility grounds or doing light exercises.
  • Utilized therapeutic techniques such as music therapy or pet therapy when appropriate.
  • Transported residents to medical appointments, church services, and other outings.
  • Kept up-to-date on all safety protocols within the nursing home environment.

Education

Associate of Applied Science - Pre-Health Sciences

George Brown College
Toronto
08.2023

Associate of Applied Science - Practical Nursing

Algonquin College
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Skills

  • Fluent in four languages
  • Hospitality and service knowledge
  • Timely complaint resolution
  • Policy Adherence
  • Guest account management
  • First Aid Training

Accomplishments

George Brown College graduate who made the Dean's List in 2023 with a 3.7 GPA.

Raised a total of almost USD 20,000 for charity.
Won Best Leadership Student of the Year in 2022.

Certification

Certificate in Pre-Health Sciences.

Languages

  • French- Native
  • Yoruba- Native
  • Fulani- Native

Timeline

Guest Experience Leader

McDonald's
01.2024 - Current

Orphanage Volunteer

Living Foundation Orphanage
01.2022 - 11.2022

Nursing Home Volunteer

Rockgardens Home
08.2019 - 07.2021

Associate of Applied Science - Pre-Health Sciences

George Brown College

Associate of Applied Science - Practical Nursing

Algonquin College

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OLUWAPELUMI BABATUNDE