Christopher Akindele
Regina
Summary
Motivated and energetic individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
Beauty Advisor
Sephora, LVMH
03.2023 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Trained new staff in product knowledge and customer service protocols.
- Identified skin and hair needs of customers to provide assistance in choosing best products.
- Promoted additional products and services to increase sales numbers and reach company specific targets.
- Recommended specific hair and beauty products to meet individual customer needs.
Sales Associate/Cashier
Lids Hat World
06.2022 - 03.2023
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers and community to promote long term business growth.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales Associate/Key Holder
Tommy Hilfiger Store
07.2019 - 12.2021
- Informed customers of promotions to increase sales productivity and volume.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Customer Service Representative Agent
Zenith Bank
02.2018 - 06.2019
- Assisted over 50 customers every day with a positive attitude and focus on customer satisfaction.
- Built long-term, loyal customer relations by providing top-notch service and detailed account and service information.
- Collaborated with team members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
Education
Bachelor of Science - Computer Science
University of Regina
Regina, SK05.2025
Chrisland High School
Lagos, Nigeria09.2020
Skills
- Product Demonstrations
- Sales Expertise
- Problem solving skills
- Customer Service
- Cash Register Operation
- Upselling Strategies
- Appointment Scheduling
- Customer Relationship Building
- Client Retention Strategies
- Personalized Recommendations
Timeline
Beauty Advisor
Sephora, LVMH
03.2023 - Current
Sales Associate/Cashier
Lids Hat World
06.2022 - 03.2023
Sales Associate/Key Holder
Tommy Hilfiger Store
07.2019 - 12.2021
Customer Service Representative Agent
Zenith Bank
02.2018 - 06.2019
Bachelor of Science - Computer Science
University of Regina
Chrisland High School
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