OLUWALONIMI Amao
Saint John,NB
Summary
Compassionate care worker supporting youth and adults with daily routines, personal care, meals, and safe, respectful living support. Uses active listening, de-escalation, and clear communication to build trust, respond to concerns, and document changes accurately. Brings experience in hospital, in-home, and residential settings while supporting independence and comfort.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Youth Care and Support Worker
Chances Family Centre
Charlottetown, Prince Edward Island
12.2024 - 03.2026
- Implement individualized care plans and use positive behaviour support, redirection, and de-escalation techniques.
- Build trusting relationships through active listening, encouragement, and respectful communication.
- Provide person-centred support to youth with diverse behavioral, emotional, and developmental needs.
- Collaborate with team members and supervisors to promote youth safety, emotional well-being, independence, and life skills development.
- Monitored and documented behavioural changes, daily activities, incidents, and progress to inform care adjustments and enhance support.
- Assisted with daily living activities, personal hygiene, meal preparation, and maintenance of safe environment to support youth independence.
Guest Experience Educator
Lululemon Athletica
Charlottetown, Prince Edward Island
08.2025 - 01.2026
- Delivered personalized service, enhancing customer satisfaction in a clean and organized environment.
- Collaborated with team members to streamline daily operations, ensuring consistent service delivery.
- Coordinated with team members to optimize daily operations, contributing to a more efficient work environment.
- Partnered with team members to exceed daily sales goals, enhancing overall store performance.
- Partnered with team members to meet daily sales goals and contribute to store performance.
Personal Support Worker
Atlantic Baptist Housing
Charlottetown, Prince Edward Island
07.2024 - 12.2024
- Provided personal care assistance to residents, including bathing, grooming, dressing, toileting, and oral hygiene while maintaining dignity and respect.
- Assisted residents with daily living activities per individualized care plans, fostering independence and comfort to enhance overall quality of life.
- Supported residents during mealtimes by preparing meal trays, assisting with feeding, and ensuring adequate food and fluid intake to meet individual health needs and enhance overall well-being.
- Monitored and reported changes in residents' physical, emotional, and cognitive conditions to nursing staff, facilitating timely interventions for optimal resident care.
- Performed routine housekeeping duties, including changing bed linens and laundering residents' clothing, to maintain clean and safe living environments..
Customer Service Coordinator / Sales Representative
The Culture Kitchen
Saint John, New Brunswick
07.2023 - 07.2024
- Delivered personalized customer service, improving guest satisfaction in food service environment.
- Collaborated with team members to streamline service processes, enhancing overall customer experience.
- Supported team members by coordinating tasks, ensuring timely service during peak hours.
- Followed food safety guidelines and ensured proper handling of items.
- Ensured cleanliness and sanitation of food preparation and service areas to uphold health standards.
Education
Diploma - Marketing
Holland College
CharlottetownHigh School Diploma -
Valley Christain Academy
Quispamsis, NBSkills
- Person-Centered Support
- Active Listening
- Empathetic Communication
- Conflict Resolution
- De-escalation
- Relationship Building
- Problem Solving
- Confidentiality & Documentation
- Team Collaboration
- Time Management
Certification
- First Aid CPR/AED Level C Certification
- Essentials of Early Childhood Education and Care
- Customer Service Training Certificate
- Microsoft Office Specialist (MOS)
- Adobe Certified Associate
Volunteer work
Boys and Girl Club
Youth Inclusion Volunteer | 2024 -2025
- Supported children with diverse needs in a safe, inclusive, and welcoming environment.
- Assisted with recreational activities, games, crafts, and programs based on individual abilities and interests.
- Provided one-on-one support and encouragement to promote participation, confidence, and independence.
- Used patience, empathy, and positive reinforcement to help manage challenging behaviours and emotional needs.
- Built positive relationships with children while promoting inclusion, respect, social interaction, and teamwork.
RCCG Saint John
Volunteer Teaching Assistant | 2024- Present
• Observing, documenting, and communicating with parents about children’s development & progress in class.
• Assisting with routines such as reading activities, bible teaching, toileting, nap times, singing & story time.
• Following all safety protocols and responding to minor injuries and emergencies.
• Supervising children to ensure a safe, caring, and engaging environment.
Timeline
Guest Experience Educator
Lululemon Athletica
08.2025 - 01.2026
Youth Care and Support Worker
Chances Family Centre
12.2024 - 03.2026
Personal Support Worker
Atlantic Baptist Housing
07.2024 - 12.2024
Customer Service Coordinator / Sales Representative
The Culture Kitchen
07.2023 - 07.2024
Diploma - Marketing
Holland College
High School Diploma -
Valley Christain Academy