Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Osahu Omoregbe

Verdun,QC

Summary

Seasoned retail sales associate with strong background in customer service and sales. Skilled at meeting customer needs, optimizing product displays, and driving sales growth. Demonstrated ability to build positive relationships with customers, resulting in repeat business and increased loyalty. Past roles have resulted in significant improvements in store performance through proactive initiatives.

Customer-focused Retail Sales Associate recognized for high productivity and efficient task completion. Possess specialized skills in customer service, inventory management, and sales techniques. Excel in communication, problem-solving, and adaptability to ensure positive shopping experiences and meet sales goals.

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

11
11
years of professional experience

Work History

Retail Sales Associate

Buyer Patch
Ikeja, Lagos
09.2020 - 11.2024
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Implemented visual merchandising standards, creating attractive displays to increase sales.
  • Operated point-of-sale systems accurately to process payments from customers.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Maintained thorough knowledge of store merchandise, current sales, and promotions.
  • Participated in team meetings and training sessions.
  • Assessed customer product needs and interests in order to best recommend suitable items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Described merchandise and explained use, operation and care.
  • Operated cash registers and processed transactions including sales, returns, and exchanges.
  • Demonstrated product features to customers.
  • Provided excellent customer service, resolving issues and answering queries promptly.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Handled customer feedback, implementing suggestions to improve the shopping experience.

Retail Worker

ADDAS MALL
Ikeja, Lagos
04.2014 - 07.2019
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Greeted customers to determine wants or needs.
  • Helped customers by answering questions and locating merchandise.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Greeted customers, identified their needs and provided assistance with product selection.
  • Fostered customer retention by assessing and meeting product needs.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Maintained attractive merchandise displays to maximize purchases.
  • Recommended, selected and located merchandise based on customer desires.

Education

High School Diploma -

Western Boys College
Edo State Nigeria
05-2005

Skills

  • Visual merchandising
  • Point-of-sale operation
  • Customer service
  • Product demonstration
  • Team collaboration
  • Customer engagement
  • Time management
  • Problem solving
  • Honest and dependable
  • Ability to lift 40 pounds
  • Teamwork
  • Customer relations management
  • Exceeding customer expectations
  • Positive customer engagement
  • Building customer loyalty

Languages

English
First Language
French
Beginner (A1)
A1

Affiliations

Honest and Customer friendly

References

References available upon request.

Timeline

Retail Sales Associate

Buyer Patch
09.2020 - 11.2024

Retail Worker

ADDAS MALL
04.2014 - 07.2019

High School Diploma -

Western Boys College

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Osahu Omoregbe