Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Oluwajobalayemi Olaitan

WINNIPEG,MB

Summary

Caring and empathetic support worker with years of experience providing therapeutic support for adults and children with disabilities. Competent planner, developer and implementer of complex individual program plans. Certified medication administrator, verifying patient medicine and nutrition plan adherence according to strict detail.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Support Worker

Laveni'r Coop INC
09.2022 - 05.2024
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Transported clients to medical and dental appointments to provide support.

Support Worker

Pulford Community Living Services
09.2021 - 12.2022
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Provided safe mobility support to help patients move around personal and public spaces.

Customer Fulfillment Associate

Walmart Supercentre
10.2020 - 11.2021
  • Developed and actualized customer service initiatives to decrease wait times.
  • Prepared merchandise for distribution and placement across sales floor by building pallets and tagging products.
  • Prepared and checked outbound shipments for accuracy.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.

Customer Service Representative

Rogers
01.2020 - 09.2021
  • Resolved concerns with products or services to help with retention and drive sales.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Detailed payment options and explained price, receipt and billing details to customers.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Sales Associate & Cashier

Anike's Jewelry
02.2018 - 06.2020
  • Engaged with customers to build rapport and loyalty.
  • Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Helped customers complete purchases, locate items and join reward programs.
  • Addressed customer needs and made product recommendations to increase sales.

Education

Bachelor of Arts - Economics

University of Manitoba
Winnipeg, MB
06.2025

High School Diploma -

Christ Ambassadors International College
07.2019

Skills

  • Outstanding Communication Skills
  • CPR, First Aid, AED
  • Problem-Solving and Troubleshooting
  • Learning Proficiency
  • Close Attention to Detail
  • Ability to Stay Calm in Emergencies
  • Emotional Support

Certification

  • Emergency First Aid CPR-A & AED
  • Class 5F Driver's License
  • Google Digital Marketing Certification

Languages

English
Native or Bilingual

Timeline

Support Worker

Laveni'r Coop INC
09.2022 - 05.2024

Support Worker

Pulford Community Living Services
09.2021 - 12.2022

Customer Fulfillment Associate

Walmart Supercentre
10.2020 - 11.2021

Customer Service Representative

Rogers
01.2020 - 09.2021

Sales Associate & Cashier

Anike's Jewelry
02.2018 - 06.2020

Bachelor of Arts - Economics

University of Manitoba

High School Diploma -

Christ Ambassadors International College
Oluwajobalayemi Olaitan