Oluwagbemisola Oresegun
Ottawa,ON
Summary
A dedicated, hardworking and highly compassionate individual, seeking a position to continue to apply my skills, and gain more experience from working in a top-class organization. I am available to begin working as soon as possible.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Researcher
Uottawa
01.2020 - 04.2023
- Gathered and organized information for research purposes.
- Wrote research papers, reports, reviews, and summaries in relation to Psychology.
- Collaborated with interdisciplinary teams to conduct comprehensive studies and generate valuable insights.
- Performed research into study topics to increase knowledge and to provide valuable contributions.
Customer Experience Associate
Walmart
07.2020 - 12.2021
- Received three 'shining star' awards for my hard work and great service
- Displayed strong telephone etiquette, effectively handling difficult calls
- Assisted customers with price checks, lifting heavy items and addressing other inquiries
- Kept accurate records of customer interactions, payments, and issues
- Supported customers with product implementation and usage and answered questions quickly and thoroughly.
Patient Observer
Carecor
11.2022 - Current
- Ensure the safety of all patients in my care
- Employ the use of de-escalation techniques
- Provide companionship and care for my patients
- Assist nurses and personal support workers in performing minor tasks.
Education
Bachelor of Arts - Psychology
University of Ottawa
Ottawa, ON06.2023
Skills
- Leadership
- Teamwork
- Customer Service
- Multi-Tasking
- Telephone Etiquette
- Data Entry
- Critical Thinking Skills
Accomplishments
- Published Writer- Alta Vista Newspaper
- Ashfield Community Involvement
- Cambridge Award
- Paul Baxter Memorial Award
- St. Patrick's Community Involvement
- Student of the Month
- Dean's Honours List
- Merit Scholarship
Certification
- Mental Health First Aid
- Security Licence
- Non Violent Crisis Intervention
- First Aid and CPR Level C
Timeline
Patient Observer
Carecor
11.2022 - Current
Customer Experience Associate
Walmart
07.2020 - 12.2021
Researcher
Uottawa
01.2020 - 04.2023
Bachelor of Arts - Psychology
University of Ottawa
- Mental Health First Aid
- Security Licence
- Non Violent Crisis Intervention
- First Aid and CPR Level C
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