Highly skilled researcher, adept at researching and coordinating operations that advance social justice for women and marginalized communities. Holds a Master's degree in Equality Studies from the University College Dublin (UCD) and demonstrates proficiency in stakeholder management, data entry, program evaluation, and project management. Committed to effecting positive change through evidence-based interventions and actively engaging with communities.
• Led team in devising and implementing stakeholder and community engagement strategies, including stakeholder categorization, needs assessment, and tailored engagement for 10 board members, 200+ funders, and 1,000+ beneficiaries.
• Facilitated effective stakeholder communication by establishing call hours, mailing lists, social media, and personal emails, increasing communication impact by 82%.
• Managed public relations, image, and reputation of the organization. This included crafting messages, handling media relations, and addressing publicity, criticisms, feedback, and public engagements.
• Designed and executed a donor reporting plan, leading to a 15% boost in donor retention rates and a notable 24% surge in donor satisfaction scores.
• Represented Kindle Africa's interests to external stakeholders, community members, and the government, advocating for policies, practices, or actions that aligned with Kindle Africa's mission and values.
• Established key performance indicators (KPIs) to measure the effectiveness of engagement efforts and regularly evaluated the impact of these efforts on the organization's objectives. This teamwork included meetings, surveys, focus groups, or other methods to gather input and feedback for best practices.
• Used skillful communication, critical thinking, and problem-solving skills such as negotiation, mediation, or a combination of both to effectively resolve conflicts, with a primary focus on finding sustainable resolutions that ensured harmonious relationships and furthered organizational objectives.
• Identified and nurtured the execution of over 10 partnerships and alliances with other social impact organizations or activist groups that shared common interests or goals.