Compassionate and dependable caregiver with extensive experience at Lagos University Teaching Hospital, enhancing patient well-being through tailored care plans and emotional support. Proven problem-solver skilled in time management and effective communication, fostering trust and satisfaction while ensuring compliance with health standards. Committed to delivering exceptional service and improving patient outcomes.
Overview
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Certification
Work History
Care Giver
Lagos University Teaching Hospital
Assisted patients with daily living activities to enhance comfort and well-being.
Monitored vital signs and reported changes to nursing staff for timely interventions.
Developed and maintained positive relationships with patients to foster trust and cooperation.
Implemented care plans tailored to individual patient needs, improving overall satisfaction.
Collaborated with multidisciplinary teams to ensure comprehensive patient care delivery.
Documented patient progress accurately in electronic health records for continuity of care.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Built strong relationships with clients to deliver emotional support and companionship.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Customer Service Representative
Gibbys Heritage Ventures Limited
Provided prompt assistance to customers, resolving inquiries and issues efficiently.
Maintained detailed knowledge of products and services to enhance customer interactions.
Processed customer orders accurately, ensuring timely fulfillment and satisfaction.
Collaborated with team members to streamline communication and improve service delivery.
Facilitated effective communication between departments to address customer concerns promptly.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Collaborated with team members to develop best practices for consistent customer service delivery.
Coordinated with logistics department to expedite shipping for urgent customer orders.
Food Safety Specialist
Brooder House Limited
Conducted routine inspections to ensure compliance with food safety regulations.
Assisted in developing and implementing food safety training programs for staff.
Monitored and documented critical control points in food processing operations.
Collaborated with cross-functional teams to identify areas for process improvement.
Collaborated with public health officials to address food safety concerns, ensuring timely resolution of issues.
Streamlined documentation processes to ensure accurate record-keeping and regulatory compliance.
Maintained communication with quality control team members and shared safety information and training documents.
Farm Consultant
Chromogene International Ltd
Conducted routine inspections to ensure compliance with food safety regulations.
Assisted in developing and implementing food safety training programs for staff.
Monitored and documented critical control points in food processing operations.
Collaborated with cross-functional teams to identify areas for process improvement.
Collaborated with public health officials to address food safety concerns, ensuring timely resolution of issues.
Streamlined documentation processes to ensure accurate record-keeping and regulatory compliance.
Maintained communication with quality control team members and shared safety information and training documents.