OLUWABUKOLA DORCAS AKINYEMI
Northbay,Canada
Summary
Results-driven Project and Operations Professional with 4+ years of experience coordinating cross-functional projects, streamlining business operations, supporting executive leadership, and driving process improvements within fast-paced technology and education environments. Proven success leading teams of up to 13 staff, contractors, interns, and vendors while delivering projects on time and under budget. Skilled in project coordination, stakeholder engagement, onboarding and training, procurement, reporting, administrative operations, and Agile/Scrum collaboration. Recognized for improving workflow efficiency, reducing onboarding timelines, strengthening operational processes, and supporting strategic decision-making through detailed reporting and organizational coordination.
Organized Operations Lead with more than four years of experience guiding crucial systems and workforce effectiveness measures. Detailed approach to planning and maintaining operations, recommending change and overseeing day-to-day employee coordination and communication. Resourceful knowledge of intricate government and company mandates to maintain work environment safety and efficiency. Choreographs all aspects of operations planning, launch assessment and management for optimal cost balance and CRM.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Projects and Operations Lead
SIMPU INC.
03.2022 - Current
- Leading cross-functional teams of 8–13 employees, contractors, interns, and vendors in executing operational initiatives and product launches, consistently delivering projects on time and under budget.
- Coordinating major product launches including Simpu Omnichannel Inbox and Simpu Email Marketing by collaborating with product, customer support, account management, and sales teams to ensure seamless execution.
- Designing and implementing onboarding frameworks, operations manuals, policy documents, and performance improvement plans that reduced onboarding and training time by 1 week while improving employee productivity and retention.
- Coordinating executive operations for the CEO, CTO, COO, and CPO, managing calendars, meetings, travel arrangements, procurement coordination, budgeting activities, and executive reporting.
- Preparing monthly, quarterly, and annual operational reports covering sales performance, customer support, product updates, and account management activities to support leadership decision-making.
- Facilitating sprint planning sessions, project reviews, standups, and team meetings within Agile/Scrum environments to improve project visibility, workflow efficiency, and cross-functional collaboration.
Project Coordinator
RODUCATE
08.2020 - 02.2022
- Coordinated education and civic engagement projects involving 150–200 participants, ensuring successful delivery within approved timelines and budgets.
- Led coordination efforts for the Roducate Awards Ceremony in partnership with the Lagos State Ministry of Education, First Bank, and other stakeholders, receiving recognition from leadership for outstanding project execution.
- Supported execution of major initiatives including Roducate Device Distribution, Digipedia, Civic Competitions, and Award Distribution projects through effective cross-functional collaboration.
- Managed project schedules, logistics, vendor coordination, stakeholder communications, and operational activities to ensure smooth project delivery.
- Maintained organized records for invoices, legal documentation, reports, and operational files while supporting budget preparation and financial forecasting activities.
- Built and maintained strong vendor relationships with organizations including DHL, Samsung, and Airtel to support timely service delivery and operational efficiency.
Education
Postgraduate Certificate - Project Management Information Technology
Canadore College
North Bay, ON12-2025
Bachelor of Arts - English Language
University of Ilorin
Ilorin, Nigeria09-2017
Skills
- Project Coordination
- Executive Support
- Vendor Management
- Cross-Functional Collaboration
- Operations Management
- Agile & Scrum Methodologies
- Procurement Coordination
- Policy & Procedure Documentation
- Stakeholder Engagement
- Administrative Support
- Process Improvement
- Workflow Optimization
- Microsoft Office Suite
- Google Workspace
- ClickUp
- Jira
- Notion
- Basecamp
- Salesforce
- Chargebee
- Wave
- June Analytics
- Workforce management
- Scheduling coordination
- Operational efficiency
- Facility management
- Logistics management
- Business negotiation
- Customer relationship management
- Project management
- Project planning
- Compliance management
- Risk management
Languages
English
Full Professional
Certification
Professional in Human Resources (PHR/SPHR), Udemy - 2024
Critical Thinking Skills for Professionals, Coursera - 2024
Effective Communication: Writing, Design, and Presentation Specialization, Coursera - 2023
English for Business and Entrepreneurship, Coursera - 2023
Timeline
Projects and Operations Lead
SIMPU INC.
03.2022 - Current
Project Coordinator
RODUCATE
08.2020 - 02.2022
Postgraduate Certificate - Project Management Information Technology
Canadore College
Bachelor of Arts - English Language
University of Ilorin