Olutayo Sofela
Calgary,AB
Summary
Versatile Business Development Associate bringing 8year career in territory development and experience in sales management, business analytics. relationship management, Business development. Versed in quickly mastering new concepts and technologies to drive successful market development
Overview
10
10
years of professional experience
Work History
Sales Assistant
Broadview Avenue Group
10.2021 - 04.2024
- Quickly establish rapport and build connections with new clients and their family members
- Negotiated favorable contract terms with clients, ensuring mutually beneficial agreements tha
- Maintained accurate records of all prospecting activities using CRM software tools for effective lead tracking and follow-up efforts.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Territory Sales Coordinator
Yaali Foods Nigeria Ltd.
01.2019 - 05.2021
- Managed, coached, trained and provided general direction to the sales team for the territory
- Established sales goals, monitored KPIs and set new benchmarks for sales team performance
- Tracked performance and helped to inspire and motivate towards reaching and surpassing sales goals
- Gathered customer feedback and informed senior management of new developments
- Managed customer account, recorded sales data and anticipated customer needed throughout the life cycle.
- Increased sales revenue by developing and implementing strategic sales plans for the area
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Sales Partner
Multipro Consumer Ltd.
01.2014 - 01.2019
- Monitored inventory by keeping track of available goods and maintaining open lines of communication with warehouse and shipping teams
- Processed sales agreements, sales transactions, and payments, organized and filed invoices for future reference
- Promoted loyalty programs and special offers and raising awareness about new product lines
- Kept track of customer relations throughout the entire sales cycle
- Followed up with customers after sales to ensure their satisfaction and problem solve any issues.
Sales Coordinator Officer
Best Choice Retailing Stores
01.2014 - 01.2015
- Coordinated sales activities for all retail chain outlets in the assigned territory
- Responsible for supporting/coaching sales representatives and ensuring company’s sales targets were met
- Monitored and organized inventory while effectively tracking new products
- Collaborated with sales manager to create and assess sales reports
- Maintained sales records and reported month-end goal setting to the senior management team.
Education
Associate of Science - Global Business Management
Mohawk College of Applied Arts And Technology
Hamilton, ON05.2023
Master of Science - Marketing Management
University of Lagos
Lagos, Nigeria05.2019
Bachelor of Science - Business Administration
University of Lagos
Lagos, Nigeria05.2012
Skills
- Customer Relationship Management
- Lead Development
- Cold-calling
- Lead Generation
- Product Knowledge
- CRM Software
Accomplishments
- Best area sales manager 2020 at Yaali Foods Nigeria Ltd. A large food distribution chain.
- Grew client base by 70% within the first year at Multipro Consumer Products Ltd.
- Earned employee of the month for 6 consecutive months in 2020 at Yaali Foods Nigeria Ltd
- Supervised a team of twelve sales representatives successfully.
- Surpassed sales quota by 80% monthly for 12 consecutive months in 2019 at Multipro Consumer products Ltd.
Professional Development
- Intercultural Development Inventory Workshop
- Art of Career Networking
- Dinning Etiquette
- Shopify Open Learning Website Development
- Interview Master Class
- Survey Monkey Essential Training
Research
Research Course, Mohawk College, Hamilton, ON, 01/2023, 04/2023, Participated in an academic research project at Mohawk College titled “The strategies of Tim Hortons”. The study assessed Tim Hortons' internal strengths and weaknesses as well as its exterior opportunities and threats. Finally, it looked at the functional, business, global, and corporate levels of its current strategy.
Languages
English
Full Professional
Timeline
Sales Assistant
Broadview Avenue Group
10.2021 - 04.2024
Territory Sales Coordinator
Yaali Foods Nigeria Ltd.
01.2019 - 05.2021
Sales Partner
Multipro Consumer Ltd.
01.2014 - 01.2019
Sales Coordinator Officer
Best Choice Retailing Stores
01.2014 - 01.2015
Associate of Science - Global Business Management
Mohawk College of Applied Arts And Technology
Master of Science - Marketing Management
University of Lagos
Bachelor of Science - Business Administration
University of Lagos
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