Olutayo Adeleke
St. John,Canada
Summary
IT infrastructure and systems administration professional with a Master's degree in Software Engineering. Adept in Microsoft 365 and Active Directory management, providing robust support for enterprise environments. Proven track record in troubleshooting complex issues and maintaining operational continuity across distributed networks.
Overview
7
7
years of professional experience
Work History
Computer Support Specialist
NL Health Services
St. John's, Canada
03.2025 - Current
- Support enterprise IT infrastructure across multiple healthcare facilities, including Waterford Hospital, the Mental Health and Addictions Centre (MHAC), and the Ambulatory Health Hub.
- Administer enterprise user environments through Active Directory and Microsoft 365 identity platforms, including user provisioning, authentication management, and access control.
- Support Microsoft 365 services, including Exchange Online, Teams, SharePoint, and OneDrive across distributed clinical and operational environments.
- Provide second-level escalation support for complex infrastructure and enterprise application issues affecting mission-critical clinical systems.
- Troubleshoot enterprise authentication issues, endpoint connectivity challenges, and system configuration problems across distributed environments.
- Deploy and maintain enterprise desktop and laptop systems integrated with organizational LAN/WAN infrastructure.
- Collaborate with infrastructure, networking, and applications teams to support system integration and enterprise architecture alignment.
- Support lifecycle management of enterprise IT assets, including procurement planning, deployment coordination, and equipment replacement strategies.
- Work directly with enterprise vendors, including Dell Technologies Inc., Eastman Kodak Company (Kodak Alaris), Topaz Systems Inc., Kroll Ontrack LLC, and Logitech International S.A. to evaluate, procure, and deploy enterprise hardware solutions.
- Support enterprise system rollout across more than 400 endpoints during the launch of the Mental Health and Addictions Centre, ensuring operational readiness of clinical infrastructure.
- Assist in preparing infrastructure for the Ambulatory Health Hub through system integration, endpoint provisioning, and deployment validation ahead of the facility's go-live.
Software Developer
Lubumi Africa
Lagos, Nigeria
10.2020 - 03.2025
- Designed and developed a multi-vendor e-commerce platform enabling businesses to create storefronts, list products, and manage inventory while allowing customers to browse and purchase items through a centralized marketplace.
- Led development of the web application front-end and user interface components, creating responsive web pages and interactive features that supported product listings, vendor profiles, customer accounts, and transaction workflows.
- Implemented database-backed systems for product management, user authentication, order tracking, and inventory updates, supporting scalable business operations and accurate transaction processing.
- Collaborated with backend developers and infrastructure teams to integrate APIs and configure application environments, ensuring reliable connectivity between application services and databases.
- Supported application deployment workflows, managing version control, release testing, and production deployment to maintain stable, secure application environments.
- Monitored application functionality, investigated system errors, and implemented improvements to enhance platform reliability, performance, and user experience.
- Developed SQL queries and reporting tools supporting operational insights, financial tracking, and internal business analytics.
- Created technical documentation for system architecture, application workflows, and deployment procedures, enhancing maintainability and operational continuity.
- Enterprise Multi-Vendor Marketplace Platform
IT Support Analyst
Corporate Affairs Commission
Abuja, Nigeria
08.2021 - 07.2022
- Provided enterprise IT support within the national headquarters of the Corporate Affairs Commission, supporting systems responsible for business registration and regulatory operations across Nigeria.
- Installed, configured, and maintained Windows workstations and enterprise applications across multiple departments supporting government administrative operations.
- Troubleshot user authentication issues, software configuration errors, and endpoint connectivity problems affecting internal systems and applications.
- Diagnosed and repaired desktop hardware issues including system components, storage devices, and peripheral equipment to maintain operational continuity.
- Coordinated procurement and deployment of enterprise laptops, desktops, and IT equipment for staff and executive leadership, overseeing hardware evaluation, ordering, configuration, and deployment.
- Configured and deployed network printers and shared printing environments across administrative offices, ensuring reliable document processing for operational workflows.
- Supported enterprise software installations, system upgrades, and workstation configuration during infrastructure modernization initiatives.
- Executed front-end updates and interface improvements on organization's public-facing website, enhancing usability and accessibility for business registration services.
IT Support Intern
Corporate Affairs Commission
Abuja, Nigeria
05.2019 - 12.2019
- Assisted in installation and configuration of Windows operating systems, enterprise applications, and peripheral devices to ensure seamless user access and functionality.
- Supported infrastructure teams by deploying workstations, configuring systems, and troubleshooting endpoints across departmental offices to enhance operational readiness.
- Performed routine hardware diagnostics and basic repairs on desktops and laptops to maintain workstation reliability.
- Facilitated printer installations, configured shared network printing, and troubleshot printing infrastructure to improve departmental printing capabilities.
- Assisted senior IT staff with system upgrades and technology deployment initiatives across administrative units.
- Maintained technical documentation and issue tracking logs supporting infrastructure support operations.
Education
Master of Applied Science - Software Engineering
Memorial University of Newfoundland
Canada05-2025
Bachelor of Science - Computer Engineering
Ladoke Akintola University of Technology
Nigeria06-2021
Skills
- Active Directory
- Identity Access Management
- Office 365 management
- Exchange Online
- Teams
- SharePoint
- OneDrive
- IT Infrastructure Administration
- Endpoint rollout
- Lifecycle management
- Asset management
- Access management
- Security compliance
- Data Protection Strategies
- Technical troubleshooting
- Escalation Support
- System Reliability
- Operational Continuity
- Cloud productivity solutions
- Microsoft Azure
- TCP/IP networking fundamentals
- LAN/WAN infrastructure environments
- Wireless network troubleshooting
- IT Service Management
- Enterprise Systems Deployment
- Technical Documentation
- Infrastructure Standards
- Endpoint imaging
- Infrastructure Standards
Accomplishments
- Best Project Award - MAsc. Software Engineering 2024 session
- Fellow of Graduate School Award - Memorial University of Newfoundland
Timeline
Computer Support Specialist
NL Health Services
03.2025 - Current
IT Support Analyst
Corporate Affairs Commission
08.2021 - 07.2022
Software Developer
Lubumi Africa
10.2020 - 03.2025
IT Support Intern
Corporate Affairs Commission
05.2019 - 12.2019
Master of Applied Science - Software Engineering
Memorial University of Newfoundland
Bachelor of Science - Computer Engineering
Ladoke Akintola University of Technology
Relevant Infrastructure Experience
- Enterprise Systems Administration, Administration of enterprise user environments using Active Directory and Microsoft 365 identity platforms, including authentication, access management, and secure collaboration services.
- Network and Infrastructure Environments, Support of enterprise LAN/WAN environments, including endpoint connectivity troubleshooting, wireless access, and distributed network environments across multiple operational sites.
- Cloud and Enterprise Platforms, Experience working within hybrid infrastructure environments utilizing Microsoft 365 services, including Exchange Online, SharePoint, Teams, and OneDrive.
- Infrastructure Deployment, Participation in enterprise infrastructure rollouts, including endpoint deployment, operational readiness validation, and infrastructure support during major facility launches.
- Security and Operational Reliability, Implementation of enterprise security standards, including endpoint encryption, access control management, and compliance with organizational security policies.
Key Projects And Recognition
- Mental Health and Addictions Centre Infrastructure Deployment: Supported enterprise rollout across more than 400 endpoints, ensuring operational readiness for clinical systems during facility launch.
- Ambulatory Health Hub Infrastructure Readiness: Supported infrastructure deployment, endpoint provisioning, and system validation prior to operational launch.
- Enterprise Deployment Recognition: Recognized for contributions to infrastructure reliability, secure system integration, and operational continuity across healthcare technology environments.
Relevant Infrastructure Experience
- Enterprise Systems Administration, Administration of enterprise user environments using Active Directory and Microsoft 365 identity platforms, including authentication, access management, and secure collaboration services.
- Network and Infrastructure Environments, Support of enterprise LAN/WAN environments, including endpoint connectivity troubleshooting, wireless access, and distributed network environments across multiple operational sites.
- Cloud and Enterprise Platforms, Experience working within hybrid infrastructure environments utilizing Microsoft 365 services, including Exchange Online, SharePoint, Teams, and OneDrive.
- Infrastructure Deployment, Participation in enterprise infrastructure rollouts, including endpoint deployment, operational readiness validation, and infrastructure support during major facility launches.
- Security and Operational Reliability, Implementation of enterprise security standards, including endpoint encryption, access control management, and compliance with organizational security policies.