Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.
Overview
23
23
years of professional experience
Work History
Developmental Support Worker
Staff Relief Health Care
Toronto, ON
03.2021 - 10.2023
Guided developmentally disabled adults through customized day programs.
Developed and maintained strong relationships with community resources for successful referrals.
Assisted clients in developing and setting realistic goals to promote positive change.
Provided crisis counseling and intervention services to clients in emergency situations.
Documented client progress and activities in accordance with agency policies and procedures.
Monitored clients' progress to adjust treatment plans accordingly.
Collaborated with other professionals to plan and coordinate care for clients.
Implemented community outreach programs to promote mental health awareness.
Conducted home visits to assess clients' home environment and provide support.
MANAGING DIRECTOR
STAKSEG GLOBAL RESOURCES
AKURE, ONDO STATE, NIGERIA
02.2012 - 09.2018
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Monitored office workflow and administrative processes to keep operations running smoothly.
Introduced new methods, practices, and systems to reduce turnaround time.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Monitored and coordinated workflows to optimize resources.
Led development of comprehensive business plan to maximize profitability and company performance.
Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
Led change and transformation across business areas to deliver benefits and align company resources.
Devised and implemented innovative and marketing campaigns to promote products and services.
Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Interacted well with customers to build connections and nurture relationships.
Assisted in recruiting, hiring and training of team members.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Trained new employees on proper protocols and customer service standards.
Senior Business Development Officer
SPRING BANK PLC
AKURE, ONDO STATE, NIGERIA.
02.2001 - 05.2012
Communicated directly with customers and partners to build strong business networks and relationships.
Established and maintained highly effective relationships with clients and industry partners to drive growth.
Implemented innovative business development strategies to increase customer base and expand market share.
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
Identified business development challenges and customer concerns for proactive resolution.
Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.
Negotiated client contracts and agreements to cultivate profitable business transactions.
Implemented creative sales training techniques for new and existing staff to increase revenue and overall success.
Collaborated with sales and marketing departments to support client acquisition.
Researched product pricing, ratings and performance and created comparison spreadsheets to evaluate competitors.
Represented organization at industry conferences and events.
Initiated strategy to drive company growth and increase market share and profitability.
Developed innovative sales and marketing strategies to facilitate business expansion.
Analyzed industry trends and tracked competitor activities to inform decision making.
Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
Devised and presented business plans and forecasts to board of directors.
Oversaw divisional marketing, advertising and new product development.
Education
High School Diploma -
CDI COLLEGE
Toronto, ON
02.2023
Skills
Referral Coordination
Foster Care Youth
Family Reunification Specialist
High-Risk Populations Identification
Trauma Informed Care Framework
Case Documentation
Medicare and Medicaid Applications
Patient Support
Group Facilitation
Accomplishments
Achieved [Result] by completing [Task] with accuracy and efficiency.
Supervised team of [Number] staff members.
Achieved [Result] through effectively helping with [Task].
Documented and resolved [Issue] which led to [Results].
Collaborated with team of [Number] in the development of [Project name].
Used Microsoft Excel to develop inventory tracking spreadsheets.