Olurotimi Abiodun
Kamloops,BC
Summary
Effective Student committed to learning, developing skills in Environmental Economics and Management and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
5
5
years of professional experience
Work History
Customer Sales Representative
Gatestone & Co. Inc
08.2023 - 06.2024
- Communicated with customers and responded to questions, inquiries and the de-escalation of customer disputes
- Maintained high standards of customer service during high-volume, fast-paced operations
- Listened and responded appropriately and all interactions with consumers to establish rapport while performing a full range of customer service and technical support function
- Troubleshoot and resolve customer product issues and concerns
Front Desk Assistant
St John's College
03.2021 - 05.2023
- Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Resolved guest issues promptly, resulting in increased customer satisfaction ratings.
- Worked in different departments, administrative, college library, registrars office.
- Answered customer telephone calls promptly and appropriately handled needs.
Fashion Associate
RW&Co
10.2021 - 12.2022
- Collaborated with sales team to produce high sales numbers in high pressure environment
- Provide store leadership by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling
Administrative Assistant
Rock City Hotels Nigeria
05.2019 - 08.2019
- Documentation of guests' entry, fulfilled inquiries, and settled dispute
Education
Master of Environmental Economics And Management -
Thompson River University
Kamloops, BC06.2026
Bachelor of Environmental Science -
University of Manitoba
Winnipeg, MB06.2023
Skills
- Project Management
- Time Management
- Organization
- Leadership
- Teamwork
- Written and Verbal Communication
- Administrative Support
- Customer Relationship Management
- Cataloging and shelving
- Problem Resolution
Activities
- Environmental Professional In-Training (EPt) Certification ECO Canada
- Foodsafe Level 1 Certification Interior Health Authority
- CPR/AED/First aid National CPR Foundation
- Google Project Management: Professional Certificate
- Manitoba Environmental Industries Association Member Student Chapter
- WHMIS 2015 Certification
Volunteer Experience
- Volunteer Tourism Kamloops, Kamloops, BC
- Volunteer Manitoba Environmental Industries Association, Winnipeg, MB
- Volunteer Save Our Seine, Winnipeg, MB
References
Available upon request
Timeline
Customer Sales Representative
Gatestone & Co. Inc
08.2023 - 06.2024
Fashion Associate
RW&Co
10.2021 - 12.2022
Front Desk Assistant
St John's College
03.2021 - 05.2023
Administrative Assistant
Rock City Hotels Nigeria
05.2019 - 08.2019
Master of Environmental Economics And Management -
Thompson River University
Bachelor of Environmental Science -
University of Manitoba
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