Highly skilled and Results-driven Consultant with over 10 years of experience in delivering strategic Enterprise IT Projects for clients across different industries, including oil and Gas, banking, telecommunications, and government. A modern-day cross-functional consultant with the hybrid skillset of a Business Analyst, Project Manager, Scrum Master, and Organizational Change Management Consultant who specializes in Traditional, Agile, Lean and Hybrid approaches to delivering pragmatic solutions that help clients achieve returns on their IT Transformation investments.
Overview
7
7
years of professional experience
3
3
Certifications
Work History
Senior Business Analyst
Old and Medley
Calgary, AB
10.2023 - Current
Lead and mentor other business analysts in the project team and ensure the quality and consistency of their work
Liaise and collaborate with business leaders, IT department, the CRM software vendor, and the company's management and staff to define the project scope, objectives, deliverables, and timeline
Elicit, analyze, validate, and document the business, functional, and non-functional requirements of the CRM software system, using various techniques such as interviews, surveys, workshops, prototyping, and modelling
Manage the requirements change requests and traceability throughout the project lifecycle and communicate the impact of changes to the relevant stakeholders
Facilitate the design, development, testing, deployment, and maintenance of the CRM software system, by providing feedback, guidance, and support to the technical team and the end-users
Evaluate the effectiveness and efficiency of the CRM software system, by conducting user acceptance testing, training, and post-implementation review, and measuring the key performance indicators and business benefits
Key contact with the Business Relationship Manager and project sponsor, developing business cases aligned with regulatory standards
Collaborate with business teams to create success metrics and influence the project approach throughout the full life cycle
Provide Business Requirements to system analysts and service providers, ensuring appropriate version controls and sign-offs.
Senior Business Analyst
Suncor
Calgary
07.2022 - 09.2023
Developed requirements specifications, and produced high-level and detailed business models, aiding technical teams in implementing solutions, considering infrastructure and network implications of solutions being considered
Elicited Business Requirements for Cybersecurity applications through Interviews, workshops, and surveys to obtain business requirements for systems to be implemented
Supported project implementations by working closely with the infrastructure, cybersecurity, and networking technical teams in translating the requirements and use cases into design documents to ensure a clear and complete understanding
Developed business impact assessment documents, identified benefits, and updated required documentation for cybersecurity applications for OT and Zero Trust Cyber Security Applications
Worked closely with Project Managers, Change Managers, and Network and Cyber Security SMEs across different locations to deliver desired project outcomes
Worked with change management and communications teams to develop policies, procedures, QRGs and other documentation to manage cybersecurity and privacy requirements for new applications onboarding into the Suncor environment
Worked closely with QA teams in test planning, execution, and reporting for Software testing.
Projects Delivery Manager
Meta-Frux Limited
Lagos, Nigeria
06.2021 - 03.2022
Led a Business Process Reengineering and Transformation program for the Lagos State Government, leading to a reduction in the payout times for vendors and contractors from an average of 3 months to less than 3 weeks
Led a team that successfully implemented a workflow automation solution fully integrated with the state financial management system
Responsible for growing and maintaining key client relationships in government liaising with key government officials within the executive arm of government
Led implementation of a state project monitoring dashboard, which tracked the work plans for ministries and ensured that these work plans were closely aligned with the core strategic objectives of the State Government
Led and participated in process creation, reviews, updates, and documentation with key stakeholders
Developed and maintained detailed project work plans, including appropriate controls, governance structures and monitoring to ensure on-time, on-budget, and quality outcomes
Identified and recommended new processes and organizational structures to support new systems to be developed and implemented
Developed key recommendations to optimize process workflows, streamline processes and improve efficiency
Worked closely with stakeholders to understand business requirements and translate them into detailed functional and technical specifications
Facilitated training sessions and provided guidance to process owners on improved processes
Developed user manuals and training materials and facilitated user acceptance testing planning and execution.
Senior Consulting Associate
Quality Solutions Ltd.
Lagos, Nigeria
01.2019 - 05.2021
Facilitated savings of over $3 million in Software licensing costs for one of Africa’s Largest banks with a presence in 22 countries by leading a Business Process Reengineering and Transformation Project which eliminated over 200 semi-manual processes and streamlined IT processes and systems
Oversaw implementation of technology solutions for a wide range of clients in Banking, Oil and Gas, hospitality, and Logistics
Served as implementation lead on enterprise-level Business Process Reengineering and Technology enablement initiatives
Led several IT infrastructure projects, from business case and architectural design to implementation Design and performance evaluation
Established a Project Management Office to coordinate technology projects, reduce cost overruns and enshrine efficiency in operations
Kept key stakeholders updated regularly on progress and status, managed risks and issues and monitored financial performance
Worked with Project managers to balance scope, schedule, budget, quality, and risks - propose and implement adjustments as necessary.
Senior Business Analyst
Wragby Business Solutions & Technologies Limited
Lagos, Nigeria
01.2017 - 01.2019
Managed and executed required stakeholder and client engagement across project deliverables to support project plan and scope outline
Led Requirements gathering for the implementation of a custom-built and career succession planning module in PeopleSoft for Total Energies
This project also included the development of a custom career succession dashboard built with Microsoft Power BI
Led Microsoft Dynamics 365 implementation for an Oil and Gas Industry regulator
This project also included the development of custom modules and integration of the ERP with other Government Systems
Worked in close collaboration with client IT departments using Application Development knowledge to design, implement, and manage robust business infrastructure systems
Developed requirements and system specifications and produced high-level and coordinated development and implementation of solutions
Led the preparation and documentation of business models, business rules, and requirements for multiple initiatives
Led Project Management Office to oversee, report and respond to project issues and risks
Worked with senior management and operational staff of the regulator to develop business cases for integrations and the development of custom modules
Collaborate with project team members including subject matter experts to establish technical vision and analyze trade-offs between usability and performance needs for solutions
Facilitated workshops for requirements development and clarification
Documented new requirements to find opportunities for applying more efficient and effective solutions.
Real Estate Agent/Transaction Coordinator at Better Homes and Gardens Real Estate MedleyReal Estate Agent/Transaction Coordinator at Better Homes and Gardens Real Estate Medley