OLULEYE (OLU) AJILEYE
Airdrie,Alberta
Summary
Seasoned Business Analyst offering 12 years of industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making. Focused and accomplished in developing business intelligence to improve business procedures and streamline implementation. Vast knowledge of business best practices, regulatory standards and optimal control systems. History supporting growth and driving success.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
Work History
Business Analyst
Canada Revenue Agency
06.2021 - Current
- Implementing records protection, retention and disposition policies of the Agency in line with the security policies of the Agency
- Initiating new business process; documenting the AS-IS process and re-defining the TO-BE process using Microsoft visio
- Requirements elicitations by interviews, document analysis, questionnaire and requirements workshops
- Developing and maintaining strong relationship with team members, internal and external management and Business owners
- Stakeholder engagement: engaging and managing relationships with the Agency clients, vendors and external 3rd party to provide necessary resources and advice and resolve
Business Analyst
RBC Advice Center, Royal Bank of Canada, RBC
02.2020 - 06.2021
- Developing and maintain strong relationship with team members, internal and external management
- Working with stakeholders to define concepts, articulate business requirements; clarify functional and non-functional requirements in order to translate them into application and operational requirements
- Responsible for requirements elicitations by interviews, document analysis, questionnaire and requirements workshops
- Gathering requirements from the stakeholders (clients) on RBC products like client cards
- Credit cards, online banking, Loans and mortgages etc
- Managing traceability matrix of responsibilities and documents
- Creating artifacts and documents using various tools and applications
- Coordinating JAD workshops and meetings sessions with the banks internal team
- Proactively monitor client’s portfolio and records to identify underperforming portfolios/funds/individual assets and recommend alternatives
- Using discretion in managing time with client’s meetings, analytical work and research
- Managing internal and external client expectations
- Ensuring appropriate follow up, delivering on agreements
Business Analyst
Skip the Dishes Inc
10.2018 - 02.2020
- (Technology Company with online platform connecting customers to restaurants, staff strength of over 2,000 and over $312M revenue in 2018)
- 3rd party management - responsible for planning, organizing and overseeing operational logistics of third-party couriers on the network, implementing optimal orders distribution and establishment of work procedures
- Worked with different developers both internal and external developers from 3rd party vendors
- Engaged stakeholders at different levels; senior managers and operations staff
- Coordinated activities with other supply-chain work units such as Customer Care and Restaurant Care & Applying Skip’s technology and tools to optimize the efficiency of the network continuously
- Managed multiple priorities and re-prioritizing tasks as appropriate
- Mapped and Implemented the strategy to significantly reduce orders rejection rate by couriers
- Communicated with team members using Jira
- Managed changes and working in a team to address issues and challenges, raising tickets as necessary and managing all issues to reduce the company’s loss due to issues on the logistics network
- Defined the functional and non-functional requirements and documenting the Requirements Catalogue
Business Analyst
Stanbic IBTC Bank
, Nigeria
02.2013 - 09.2018
- Africa’s leading financial institution with AAA Fitch rating and a member of the Standard Bank group ranked as the largest in Africa with 2019 revenue of 1 billion dollars and staff strength of over 4,000)
- Worked effectively in a fast-paced environment to drive consensus and determine outcome Supporting retail and corporate banking in the management of risk arising from internal and external activities, processes and people
- Supported the banking management team to define, analyse, and prioritize the features and functionalities of key digital banking platforms
- Captured requirements and creating "user story" in utilizing Jira and Confluence
- Prioritized multiple projects to meet various moving deadlines
- Mapped business process using Visio to create a cross-functional workflow
- Gathered and consolidated requirements to gain a consensus on proposed process change Engaged stakeholders and gathered requirements using focus group discussion, workshop, or one on one methodologies
- Analyzed stakeholders using the RACI matrix
- Mapped requirements to the systems specifications
- Conducted JAD workshop sessions, focus groups, interviews, and document analysis to gather all necessary requirements
- Designed the business requirements catalogue documenting the functional and non-functional requirements
- Carried out the collections and quantitative analysis of country-wide data using Cognos and Tableau.
Business Analyst
Sterling Bank PLC
Lagos
03.2009 - 05.2012
- Understand the business needs of multiple stakeholders, interpreting their business needs and translating them into requirements
- Defined stakeholders, timeline, and deliverables for the project
- Analyzed stakeholders using the RACI matrix
- Engaged stakeholders and gathered requirements using focus group discussion, workshop or one on one methodologies
- Worked closely alongside other business analysts in the team to ensure consistency in approach and guidance
- Worked with departmental managers to develop more efficient ways of completing various business processes
- Business process mapping
- Prioritized requirements using the HML matrix
- Mapped requirements to the systems specifications
- Assisted the test teams to create test plans; outlining what should be tested by IT and users
- Conducted JAD sessions, focus groups, interviews, and document analysis to gather all necessary requirements
- Designed and documented the acceptance criteria
- Managed changes, issues, updates and traceability matrix
- Obtained sign-off of projects from project sponsors
- Supported testing strategy and providing input to the coverage of test scenarios and conditions ensuring that all requirements in scope are tested
- Coordinated and managed staff trainings and acceptance ensuring all issues, changes and updates are resolved as necessary.
Education
Role Based Business Analyst Training Program - Business Analysis
Agile IT Technology
United States 06.2020 - 09.2020
Associate of Applied Science - Digital Marketing
Robertson College
10.2018 - 10.2019
MBA - Business Administration
Federal University of Technology Akure
Nigeria 04.2007 - 11.2009
Bachelor of Science - Library & Information Studies
University of Ibadan
Nigeria 11.1995 - 05.2000
Skills
Business Analysisundefined
Timeline
Business Analyst
Canada Revenue Agency
06.2021 - Current
Role Based Business Analyst Training Program - Business Analysis
Agile IT Technology
06.2020 - 09.2020
Business Analyst
RBC Advice Center, Royal Bank of Canada, RBC
02.2020 - 06.2021
Associate of Applied Science - Digital Marketing
Robertson College
10.2018 - 10.2019
Business Analyst
Skip the Dishes Inc
10.2018 - 02.2020
Business Analyst
Stanbic IBTC Bank
02.2013 - 09.2018
Business Analyst
Sterling Bank PLC
03.2009 - 05.2012
MBA - Business Administration
Federal University of Technology Akure
04.2007 - 11.2009
Bachelor of Science - Library & Information Studies
University of Ibadan
11.1995 - 05.2000
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