Results-driven and goal-oriented professional with extensive expertise in banking, project management, and mobile payment platforms. Recognized for excellence in relationship management, strategic planning, and business development. Demonstrated ability to lead cross-functional teams, deliver high-quality projects on time and within budget, and foster strong stakeholder relationships.
Proficient in project management methodologies, including Agile and Waterfall.
Skilled in mobile money platform management and agency banking services.
Exceptional communication, negotiation, and analytical skills.
Experienced in stakeholder engagement, risk management, and quality assurance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Channel Manager
Ecobank Nigeria Ltd
Victoria Island, Lagos, Nigeria
04.2018 - 05.2023
Managed projects to expand Ecobank's distribution network through agency banking.
Spearheaded the development and deployment of the Agency mobile banking application to enhance customer experience.
Conducted regular performance reviews of channel partners to identify areas of improvement and growth potential.
Supervised the acquisition and onboarding of agents while ensuring compliance with regulatory standards.
Optimized agency operations, resulting in a significant increase in CASA growth, transaction volumes and revenue.
Led cross-functional teams to successfully deliver technology applications for agency banking services.
Led solution development efforts to address end-user needs while coordinating involvement of company and partner personnel.
Channel & Business Development Manager
Visual ICT Mobile Money Ltd
Lekki, Lagos, Nigeria
10.2015 - 03.2018
Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
Generated new business with marketing initiatives and strategic plans.
Agent Network Manager
Fortis Mobile Money Ltd
Abuja, Nigeria
12.2010 - 09.2015
Built and managed an extensive network of agents and merchants in the Southwest region.
Resolved operational and technical issues to improve agent performance and satisfaction.
Designed and executed BTL marketing strategies to boost customer transactions.
Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
Education
Post-Baccalaureate Diploma - Marketing
Thompson Rivers University
Kamloops, BC
06-2024
Bachelor of Science - Political Science
University of Ado Ekiti
Ekiti State, Nigeria
08-2004
Skills
Project Management and Stakeholder Engagement
Partner Recruitment & Management
Strategic Planning and Business Development
Communication and Negotiation
Risk Management and Quality Assurance
Sales and People Management
Accomplishments
Successfully developed and launched the mobile app within 9 months, providing agents with an effective tool for facilitating banking services.
Deployed the interbank transfer service within the projected 3-month timeframe.
Ensured smooth integration of the Agency services on POS terminals with Ecobank’s core banking infrastructure, allowing for secure and efficient card-based transactions.
Expanded Ecobank’s POS capabilities, allowing acceptance of third-party ATM cards through a switching platform thus, increasing agent transaction volumes and income to the bank.
Languages
English
Full Professional
Certification
Project Management Professional (PMP) - Project Management Institute.
Fundamentals of Agile Project Management
Fundamentals of Predictive Project Management
Developing Responsible Leaders for Africa – Lagos Business School
BC Driver's License
Interests
Playing Scrabble and football
Traveling, meeting people and experiencing new cultures