Olukemi Ogunjimi
Ottawa,Canada
Summary
· A dynamic communicator and problem solver developed from six years of experience as a lecturer and operational manager.
· Prioritization skills with ability to organize work autonomously
· Strong interpersonal and communication skills and the ability to produce positive result
· Highly motivated and driven, with the ability to achieve aggressively high goals
· Rapidly establish and expand strong market presence and achieve solid sales growth
Overview
33
33
years of professional experience
Work History
Store Manager
Africa World Market, Ottawa, ON
Ottawa, ON
02.2019 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Coached sales associates on product knowledge by using awide variety of training tools.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- • Re-engineered sales tracking process increasing productivity by over 140% and driving overall business growth
- Cold calling
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline thescope of positions for the new employees.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Drafted invoices for completed work.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Store Supervisor
Stop N Shop
Ottawa, ON
01.2016 - 01.2019
- Managed a team of six (6) customer service associates
- Answered product questions and assisted customers in selection and checkout.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Mentored new sales associates to contribute to store's positive culture.
- Communicated directly with customers on the floor and ensured their shopping experience is pleasant, productive, and memorable, and to mediate any situations that may have escalated.
- Worked with the store supervisor to train new associates through video simulations, and shadowing shifts on the floor.
- Set a precedence for fellow team members to follow and maintain an enthusiastic attitude, friendly demeanor, and integrity-driven conduct always.
- Contributed to team effort by accomplishing related results as needed
- Designed and created a spreadsheet to track sales staff and store productivity.
- Multi-tasked as a sales representative and a cashier, handled all payment methods from cash, credit and debit cards, as well as gift certificates
Assistant Lecturer
Emmanuel Alayande College of Education
Oyo, Oyo State
03.2010 - 12.2015
- Provided constructive and timely feedback to students to advise on areas of concern and suggest improvements.
- Prepared and organized different teaching aids for use in classroom.
- Reviewed teaching activities and identified and implemented strategies to improve student learning outcomes.
- Graded assignments according to strict institutional policies and upheld guidelines for academic integrity while disciplining plagiarism and cheating accordingly.
- Designed and distributed lecture handouts to round out material and increase student understanding.
- Delivered lectures at appropriate pace
- Held weekly office hours to work with struggling students one-on-one and increase GPAs.
Sales Development Representative
Skye Bank Plc, Abeokuta, OG
Abeokuta, OG
10.2008 - 12.2019
- Attended to all customer enquiries promptly
- Conducted strategic market research and presented to executive leadership weekly
- Generated sales leads through customer referrals, Internet research, and cold calling for various accounts.
- Managed accounts by working with clients to help them maximize their budgets by adapting their campaigns to meet their specific needs, marketing goals, and branding concepts
- Established and maintained extensive relationships with key clients to maximize retention and referrals
- Generated own client list through cold calling, door to door, & networking events
- Resolved customer issues and complaints on service-related matters
- Processed the opening of customers’ accounts as required
- Worked independently with minimal supervision.
Assistant Account & Entry Officer
Oyo State College of Education
Oyo, Oyo State, Nigeria
06.2006 - 10.2016
- Prepared payment voucher, cheque and bank drafts
- Handled other related financial payments and receipts.
- Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
- Reviewed figures, postings and documents for correct entry, completeness and accuracy.
Education
PGP BA - Tableau Training - Tableau Training
Simplilearn
ON, CAN08.2021
PGP BA - Business Analytics With Excel -
SimpliLearn Training
ON,CAN07.2021
Master of Science - Economics
Covenant University
OG, NG2013
Post Graduate Diploma - Teacher Education
University of Ibadan
OY,NG2009
Bachelor of Science - Economics
Bowen University
OS, NG2007
Skills
- Verbal and Written Communication
- Department Oversight
- Records Organization and Management
- Sales Tracking
- Learning Management Systems
- Classroom management
- Lesson Planning
- Presentations
- Strategic planning
- Research
- Supervise and support staff and students
- Recruit and hire staff
Timeline
Store Manager
Africa World Market, Ottawa, ON
02.2019 - Current
Store Supervisor
Stop N Shop
01.2016 - 01.2019
Assistant Lecturer
Emmanuel Alayande College of Education
03.2010 - 12.2015
Sales Development Representative
Skye Bank Plc, Abeokuta, OG
10.2008 - 12.2019
Assistant Account & Entry Officer
Oyo State College of Education
06.2006 - 10.2016
PGP BA - Tableau Training - Tableau Training
Simplilearn
PGP BA - Business Analytics With Excel -
SimpliLearn Training
Master of Science - Economics
Covenant University
Post Graduate Diploma - Teacher Education
University of Ibadan
Bachelor of Science - Economics
Bowen University
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