OLUGBENGA JOHNSON FOWOWE
Lachine,QC
Summary
Driven by strategic planning and team leadership, I significantly enhanced team performance and customer satisfaction at FOJ Nigeria Enterprises. Leveraging time management and project management skills, I achieved sales targets and improved operational efficiency across roles, demonstrating a results-focused approach and a commitment to excellence.
Overview
33
33
years of professional experience
Work History
Manager
FOJ Nigeria Enterprises
02.2020 - 05.2024
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Assistant Manager
Adeleye Eletrical Company
08.2020 - 04.2021
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Logistics Supervisor
Veevee Paper Product
05.2007 - 01.2020
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Improved inventory accuracy through regular cycle counts and audits.
- Managed vendor relationships for cost-effective procurement of goods and services, improving profitability.
Sales Supervisor
Aduralere Construction Company
03.1991 - 02.2000
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Conducted regular performance evaluations, identifying areas for improvement and implementing necessary action plans.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Education
High School Diploma -
The Apostolic Primary School
Ilesha Osun State10.1984
High School Diploma -
Obokun High School
Ilesha Osun State11.1989
Skills
- Time Management
- Team Leadership
- Project Management
- Strategic Planning
Languages
English
Full Professional
Timeline
Assistant Manager
Adeleye Eletrical Company
08.2020 - 04.2021
Manager
FOJ Nigeria Enterprises
02.2020 - 05.2024
Logistics Supervisor
Veevee Paper Product
05.2007 - 01.2020
Sales Supervisor
Aduralere Construction Company
03.1991 - 02.2000
High School Diploma -
The Apostolic Primary School
High School Diploma -
Obokun High School
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