Olufunmilayo Akande
Windor
Summary
Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings, and municipal buildings nightly. Results-driven,excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers.
Overview
4
4
years of professional experience
Work History
Waitress Supervisor
Eko Hotels And Suits
Victoria Island Lagos Nigeria
12.2022 - 09.2023
- Maintained cleanliness and organization of kitchen stations and storage areas.
- Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Upheld company policies and procedures while providing guidance to waitstaff on proper etiquette, presentation skills, and conflict resolution techniques.
- Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
Waitress Trainee
Atlantic Hotel Dubai
United Arab Emirate
04.2021 - 11.2022
- Responded and assisted to needs of 20 residents on wing.
- Advised peers on personal, career and academic worries.
- Devised various programs for residents, including social, educational and recreational programs.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Served as positive role model for diverse group of individuals.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Administered necessary medications as directed by care plan.
- Participated in meetings and training, including person and group development.
- Monitored and reported clients' progress.
- Engaged client in physical and mental activities to sustain quality of life.
- Conducted rounds of rooms and building to check on compliance and safety issues, including unlocked windows, propped open doors and [Type].
- Completed daily resident welfare checks and coordinated with facility staff to meet all resident needs.
- Adhered strictly to food safety guidelines reducing potential health risks associated improper handling storage.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
Housekeeper Supervisor
Mussel Vibes Hotel
United Arab Emirate
07.2019 - 04.2021
- Responded and assisted to needs of 4 residents on wing.
- Advised peers on personal, career and academic worries.
- Devised various programs for residents, including social, educational and recreational programs.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Advised and assisted students on issues such as hygiene, cleanliness, nutrition and utilities.
- Administered necessary medications as directed by care plan.
- Monitored and reported clients' progress.
- Engaged client in physical and mental activities to sustain quality of life.
- Completed daily resident welfare checks and coordinated with facility staff to meet all resident needs.
- Increased staff retention rates by fostering a supportive work environment focused on professional growth opportunities.
- Maintained compliance with relevant industry regulations and company policies, ensuring a safe and welcoming environment for both guests and staff.
Housekeeper, Laundry, and Kitchen Aide
Downtown Dubai Palace Hotel
United Arab Emirate
06.2019 - 02.2021
- Received and marked articles for laundry, identifying code numbers or names, using hand or machine markers.
- Disinfected equipment and supplies, using germicides and steam-operated sterilizers.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Supported chefs in managing food preparation to achieve precise plating and presentation.
- Maintained cleanliness and organization of kitchen stations and storage areas.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Moved loads between machines, operated ironing equipment and folded laundered items.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Adhered to safety practices to decrease laundry-related accidents.
- Interacted pleasantly with clients and guests when performing daily duties.
- Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
- Utilized kitchen equipment according to manufacturer's instructions and company safety protocols.
- Loaded and unloaded washers and dryers, observing correct operating instructions.
- Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
- Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
- Checked [Number] rooms per day to verify vacancies post-checkout.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
Education
GED -
Yaba College of Technology
Lagos Nigeria05.1991
Skills
- Relationship development
- Customer service
- Supervision
- Inventory management
- Cleaning techniques
- Laundry Management
- Resident support
- Childcare support
Timeline
Waitress Supervisor
Eko Hotels And Suits
12.2022 - 09.2023
Waitress Trainee
Atlantic Hotel Dubai
04.2021 - 11.2022
Housekeeper Supervisor
Mussel Vibes Hotel
07.2019 - 04.2021
Housekeeper, Laundry, and Kitchen Aide
Downtown Dubai Palace Hotel
06.2019 - 02.2021
GED -
Yaba College of Technology