Olufemi Oluwole
Calgary,Canada
Summary
To continuously provide effective solutions to businesses in Sales, marketing and Public relations and an unwavering commitment to excellent service delivery and realising revenue goals.
A specialist with over 16 years cognate experience working in Sales, marketing and Operations of leading supply chain and logistics firm with offices in four West African countries of Nigeria, Niger Rep., Benin Republic and Burkina Faso.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Head Relationship Mgt
Red Star Express Plc (FedEx)
Lagos, Nigeria
04.2019 - 10.2022
- Business Expansion: Develop new businesses in several sectors of the economy.
- Relationship Management: Maintaining cordial relationships with key clients.
- SALES: Prospecting and closing sales and sales leads.
- OPERATIONS: Manage a hub and a team of about 100 personnel to achieve sales, revenue and operational targets.
- Liaise with other departments to achieve customer satisfaction.
- Maintain cordial relationships with stakeholders, especially government and security agencies, for effective company/government relations.
Marketing & Communication Manager
Red Star Express Plc (FedEx Express)
Lagos, Nigeria
04.2014 - 03.2019
- Expanded clientele base by 500% within six years in a competitive logistics industry through effective integrated marketing and public communication.
- Developed and implemented effective marketing campaigns to increase brand awareness.
- Conducted research on current market trends and customer preferences.
- Managed external vendors for design, printing, advertising, public relations and promotional activities.
- Coordinate the branding of the company fleet to ensure compliance with approved guidelines.
- Engage consumers on social media and updates on the website/intranet.
- Coordinated with internal teams to develop communication strategies.
Sales Manager
Red Star Express Plc (FedEx Express)
Lagos, Nigeria
04.2010 - 03.2014
- Business Expansion: Developed new businesses across several sectors of the economy. Developed and implemented sales strategies to increase market share.
- Relationship Management: Maintaining cordial relationships with key clients. Established relationships with key clients while maintaining an existing customer base.
- SALES: Prospecting and closing sales and sales leads. Identified and developed new markets for products or services.
- OPERATIONS: Manage a hub and a team of about 100 personnel to achieve sales, revenue and operational targets
- Liaise with other departments to achieve customer satisfaction.
- Created and presented monthly reports to management on sales performance.
Education
Full Member -
NATIONAL INSTITUTE OF MARKETING
04.2018
Associate -
INSTITUTE OF PUBLIC RELATIONS
04.2008
Full Member -
INSTITUTE OF BUSINESS DEVELOPMENT
04.2018
Affiliate -
COMPUTER SOCIETY
04.2017
Bachelor of Public Admin (Bpa) -
AMBROSE ALLI UNIVERSITY
04.2004
Dip. Journ. -
NIGERIAN INSTITUTE OF JOURNALISM (NIJ)
Skills
- Client Account Management
- Product Sales
- Sales Development
- Business Development
- Problem-Solving
- Vendor Management
- Relationship Building
- Public and Media Relations
- Event Execution
- Public Relations
- Messaging and Speechwriting
- Internal Communications
- Community Relations
Certification
- Management and Leadership trainings
- Advance Selling Skills
- Negotiation
- Brand Management training
- The Art and Science of Communication
- Identifying Risks in your organisation
- Embracing the Digital Opportunity
- Audience and Purpose in Business Writing
- Critical thinking and problem solving.
- Teamwork and collaboration.
- Professionalism and strong work ethic.
- Oral and written communications skills.
- Leadership.
- Relationship Mgt
- Problem Solving
- Head Relaonship Mgt
Accomplishments
- Consistently maintained high customer satisfaction ratings.
- Recognized as Employee of the Year twice for outstanding performance and team contributions.
- Improved service delivery by leading a highly motivated team, realizing an overall increase in customer satisfaction and cost efficiency.
- Led team to achieve goals, earning recognition from upper management and financial reward.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Head Relationship Mgt
Red Star Express Plc (FedEx)
04.2019 - 10.2022
Marketing & Communication Manager
Red Star Express Plc (FedEx Express)
04.2014 - 03.2019
Sales Manager
Red Star Express Plc (FedEx Express)
04.2010 - 03.2014
Full Member -
NATIONAL INSTITUTE OF MARKETING
Associate -
INSTITUTE OF PUBLIC RELATIONS
Full Member -
INSTITUTE OF BUSINESS DEVELOPMENT
Affiliate -
COMPUTER SOCIETY
Bachelor of Public Admin (Bpa) -
AMBROSE ALLI UNIVERSITY
Dip. Journ. -
NIGERIAN INSTITUTE OF JOURNALISM (NIJ)
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